Contact Center Manager Position

Energy at Work Projects is currently recruiting for a Call Center Manager, a contract position with one of our clients. We require an experienced professional available to start immediately.About the RoleWe are seeking a skilled Contact Center Manager to lead our client's operations. As a key member of our team, you will be responsible for overseeing daily...

iSON Xperiences is a leading provider of customer experience solutions, and we are seeking a highly skilled Contact Centre Manager to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...

iSON Xperiences is looking for a dedicated Call Center Professional to join our team in Randburg, enhancing our commitment to exceptional customer service.This role presents a fantastic opportunity to grow your career while working in a supportive environment focused on quality and excellence.We anticipate an annual salary of approximately R180,000,...

iSON Xperiences is seeking a skilled Operations Manager to lead our inbound voice/messaging/email customer services team. This role is ideal for individuals with experience in contact center management and a passion for delivering exceptional customer experiences.Main Responsibilities:Lead and manage a team of up to 18 agents, providing coaching and...

Job SummaryWe are seeking a highly skilled Senior Outbound Contact Specialist to join our team at iSON Xperiences. The successful candidate will be responsible for overseeing and optimizing our outbound dialing system, ensuring efficient customer contact and exceptional results.Key Responsibilities:System Management: Manage and maintain the outbound dialer...

iSON Xperiences is seeking an exceptional Customer Contact Professional to join our team. As a key member of our team, you will play a critical role in driving business success through efficient and effective customer contact.About the Job:Manage and maintain outbound dialing system.Monitor and analyze dialer performance.Collaborate with sales and customer...

About iSON XperiencesiSON Xperiences is a leading provider of customer experience solutions. We are seeking an experienced Senior Customer Experience Lead to join our team.Job SummaryThe Senior Customer Experience Lead will be responsible for leading and managing a team of customer service agents. The successful candidate will have a proven track record of...

Are you a detail-oriented individual with excellent communication skills? We are seeking a Real Time Analyst to join our team at iSON Xperiences. About the RoleThe successful candidate will be responsible for monitoring, analyzing and reporting contact center performance in real-time. This includes tracking key metrics such as agent performance, call volume...

Job DescriptionThe Contact Centre Team Lead role at iSON Xperiences is a challenging and rewarding opportunity for an experienced professional to lead a team of customer service representatives. The successful candidate will have a proven track record in managing high-performing teams, driving quality improvements, and achieving exceptional customer...

Job Title: Key Performance Analyst - Real Time InsightsAbout the Role:iSON Xperiences seeks a highly skilled Key Performance Analyst to join our team. As a Key Performance Analyst, you will be responsible for monitoring and analyzing contact center performance in real-time.Main Responsibilities:Manage multiple clients from our centralized command center,...

About the RoleThis is an exciting opportunity to join iSON Xperiences as a Senior Contact Centre Leader. The successful candidate will be responsible for leading a team of customer service agents, ensuring high-quality service delivery, and achieving business objectives.Job DescriptionThe Team Coach will lead an inbound voice/messaging customer services...

We are seeking a talented Sales Director to lead our Contact Centre sales team at iSON Xperiences. As a director, you will be responsible for driving sales revenue, managing a team of 15 agents, and developing strategic plans to achieve business growth.Main Responsibilities:Develop and execute sales strategies to drive revenue growthLead and manage a team of...

About the RoleThe ideal candidate will lead an inbound voice/messaging customer services team, ensuring quality of service delivery in conjunction with Altron People Solutions' customer goals and objectives.Main ResponsibilitiesLead a team of 20+ agents and manage their performance through daily, weekly, and monthly coaching sessions.Maintain attendance and...

iSON Xperiences is seeking a highly skilled and results-driven Contact Centre Agent - Upsell and Cross-Sell to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Contact Centre Agent - Upsell and Cross-Sell...

About the JobWe are seeking an experienced Team Coach to join our SASSA team in Randburg. The successful candidate will be responsible for leading a team of contact centre agents and ensuring they meet key performance indicators.Key ResponsibilitiesCoaching and developing agents through continuous one-on-one sessions.Managing attendance and leave...

Job Opportunity: Telesales ProfessionalWe are seeking a highly motivated and results-driven Telesales Professional to join our team at The Individual Touch. As a key member of our sales team, you will play a vital role in promoting our services to prospective clients and securing high-quality appointments for our Account Executives.About the Role:The...

OverviewThe Individual Touch is a leading organization in the industry, seeking an exceptional Sales Development Representative to join our team. As a Sales Development Representative, you will play a critical role in promoting our services and securing appointments for our Account Executives.Job DescriptionWe are looking for a highly motivated and...

Senior Accounting Position AvailableA leading company in North Riding seeks a highly experienced Senior Accounting Professional to fill a critical role in their finance team.Key Responsibilities:Developing and implementing financial strategies to drive business growth.Managing financial analysis, planning, and reporting.Providing guidance and support to...

Accountant PositionWe are seeking a dynamic and detail-oriented Accountant to join our team at CA Financial Appointments. As a key member of our team, you will be responsible for managing the financial operations of our NPO entities, ensuring accurate and compliant financial records.Key Responsibilities:Grant and Fund Management: Manage grants and funds to...