Customer Service Specialist

3 weeks ago


Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time
About the Role

We are looking for a talented Sales Agent to join our team at SA Commercial (Pty) Ltd. In this role, you will be responsible for building relationships with customers, discussing their broadband packages, and identifying opportunities for up-selling.

As a successful Sales Agent, you will be able to effectively communicate with customers, understand their needs, and provide tailored solutions. You will also be responsible for updating databases with customer information and your activity.

The ideal candidate will have a strong background in sales, with a minimum of 1 year experience in outbound and inbound sales servicing experience. You should be driven by success, goal-oriented, and enjoy delivering great customer service in a fast-paced environment.

You will need to have effective questioning skills to understand customer needs and provide great service. IT literacy is essential, and you should possess clear natural English language skills. A target-driven attitude with a strong desire to meet KPIs is also required.

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus free transport to and from work. The working hours are Monday to Friday, 10am to 7pm.



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