Customer Service Representative
4 weeks ago
About the Role
">Ground One Direct Marketing is seeking a highly motivated and customer-oriented Customer Service Representative - Product Specialist to join our team. As a key member of our sales floor, you will play a vital role in helping customers find the products they need, making sales, and ensuring a high level of customer satisfaction.
">Key Responsibilities
">- ">
- Greet customers in a friendly and helpful manner, engaging them in conversation and building rapport.">
- Identify customer needs and recommend suitable products, providing detailed information about features and benefits.">
- Process sales transactions accurately using the cash register or point-of-sale system, maintaining high levels of productivity and efficiency.">
- Handle customer inquiries, complaints, and returns with professionalism and empathy, resolving issues promptly and fairly.">
- Maintain a clean and organized sales floor, restocking merchandise as needed and adhering to visual merchandising standards.">
- Stay up-to-date with product knowledge, company policies, and promotions, utilizing this information to drive sales and achieve targets.">
- Achieve individual sales targets and contribute to team goals, participating in sales initiatives and promotions as required.">
- Assist in setting up displays and promotional materials, contributing to a visually appealing and engaging store environment.">
- Familiarize yourself with safety and security procedures, adhering to protocols and reporting incidents as necessary.">
- Prioritize tasks effectively, managing time and workload to meet deadlines and exceed expectations.">
- Become familiar with Ground One Direct Marketing's policies and procedures, embracing a culture of excellence and continuous improvement.">
Requirements
">- ">
- Prior experience in sales or customer service is advantageous but not essential; a positive attitude and willingness to learn are highly valued.">
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.">
- Strong problem-solving skills and attention to detail, enabling accurate transaction processing and issue resolution.">
- Able to work in a fast-paced environment, prioritizing tasks and managing time effectively.">
- Basic math skills for handling transactions, with accuracy and attention to detail.">
- High school diploma or equivalent, with a commitment to ongoing learning and professional development.">
Estimated Salary: $40,000 - $55,000 per year, depending on experience and qualifications. This salary range is based on industry standards and takes into account factors such as location, job requirements, and market conditions.
-
Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeAt EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...
-
Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeJob Title: Customer Service RepresentativeGround One Direct Marketing is seeking a highly motivated and customer-focused Customer Service Representative to join our team. This is a full-time opportunity with a competitive salary of $45,000 - $55,000 per year, depending on experience. As a Customer Service Representative, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa The Unlimited Force Full timeThe Unlimited Force is seeking a passionate and vibrant individual to join our team as a customer service representative. This role involves driving conversations and engaging with people to create unforgettable experiences for our clients.About the RoleWe are looking for an individual who can work in a fun and dynamic environment with opportunities for...
-
Customer Experience Representative
1 month ago
Cape Town, Western Cape, South Africa EXL Service Full time**Job Summary:**EXL Service is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our insurance support team, you will play a vital role in delivering exceptional customer experiences.**Key Responsibilities:Foster strong relationships with customers through effective communication and issue resolution.Analyze and...
-
Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Mindmatch Consulting in Cape Town. This role offers an exciting opportunity for individuals passionate about delivering exceptional customer experiences.The ideal candidate will possess excellent communication skills, a fluent level of English, and the ability to adapt to a...
-
Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeWe are seeking a detail-oriented and customer-focused professional to provide exceptional service and support to clients. The successful candidate will be responsible for helping clients achieve their financial goals, working closely with them to understand their needs and preferences.Job OverviewAt One and Only Direct, we value our customers and strive to...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full timeAbout the RoleWe are looking for a Customer Service Representative who can provide exceptional service to our guests. The ideal candidate will have previous experience in a similar role, preferably in hospitality or property management, and possess excellent communication and interpersonal skills.The successful candidate will be responsible for greeting and...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWest Coast Personnel is seeking a skilled Customer Service Representative to join their team. This exciting opportunity offers a competitive salary of $45,000 per annum.About the Role:This position involves providing exceptional customer service through phone calls, emails, and other communication channels. The successful candidate will be responsible for...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeAbout the Role: We are seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing excellent customer service and ensuring full customer satisfaction.">Key Responsibilities:">Provide a positive customer experience.Timely delivery of quotes to customers.Serve customers in the showroom...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa La'Granson International Full timeJob SummaryWe are seeking a motivated and customer-focused Customer Service Representative to join our retail team at La'Granson International. The successful candidate will possess excellent communication skills, a keen eye for detail, and a passion for delivering exceptional customer service.Key Responsibilities:Customer Service: Provide top-notch customer...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a highly skilled and experienced Customer Service Representative to fill the role of Contact Centre Agent in their insurance industry client's Belville office.The ideal candidate will possess at least 1-2 years of call centre experience, with a strong background in providing exceptional customer service in a high-pressure...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa RTT Full time**Job Summary:**We are seeking a highly skilled and experienced Customer Service Representative to join our team at RTT. As a key member of our operations department, you will be responsible for ensuring that all deliveries are completed efficiently and effectively.**Responsibilities:**Monitor daily deliveries and reports to ensure timely completionLiaise...
-
Customer Service and Sales Representative
4 weeks ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeJob Description:We are seeking a highly skilled Customer Service and Sales Representative to join our team at Ground One Direct Marketing. As an Entry-Level representative, you will play a crucial role in ensuring exceptional customer experiences and meeting sales targets.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a...
-
Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa YesPlay Full timeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at YesPlay, a leading online betting operator in South Africa. About Us
