Dutch Customer Service Specialist

13 hours ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

About Us: Jai Search Consultancy is a leading recruitment agency with a strong focus on customer service. We are dedicated to providing exceptional services and solutions to our clients.

The Role: We are currently seeking an experienced Dutch Customer Service Specialist to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

About the Job:

  • Location: Woostock (hybrid - rotational office work)
  • Industry: BPO, Telecommunication

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide excellent communication skills in English & Dutch (written and verbal)
  • Work effectively as part of a team to achieve sales targets and deliver high-quality results

Requirements:

  • Minimum of 1-2 years customer service experience, preferably in the BPO sector
  • Excellent communication skills in English & Dutch (written and verbal)
  • Experience in customer service
  • Strong attention to detail with an emphasis on customer service
  • Proven troubleshooting skills, especially when dealing with new or complex issues

Benefits:

  • Salary: R27 500 Basic
  • A competitive salary package that reflects your skills and experience


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