Senior IT Support Specialist
1 month ago
Zecutive Consultants is seeking an experienced Senior IT Support Technician to join our team. The ideal candidate will have a strong background in IT support, enterprise solutions, and network administration.
Key Responsibilities- Provide Exceptional Customer Service: Offer remote, on-site, and phone support to clients, ensuring timely resolution of technical issues.
- IT Support and Enterprise Solutions: Assist with network installations, configure equipment, and provide end-user training as needed.
- Leadership and Teamwork: Oversee technicians and installation on-site, promoting a collaborative environment and ensuring seamless project execution.
- Cisco Certified Network Administrator (CCNA) or equivalent IT certification is essential.
- A minimum of 6-10 years of experience in a similar role, supporting turn-key solutions.
- Strong knowledge of hardware, networks, firewalls, and security systems from various brands.
- Excellent technical knowledge, IT support skills, and customer service abilities.
- Fluency in Afrikaans and English is mandatory.
- Reliable transportation and willingness to travel to client sites are required.
R38,000 - R45,000 negotiable, depending on qualifications and experience.
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