Key IT Infrastructure Support Specialist

20 hours ago


Johannesburg, Gauteng, South Africa Recru-it Full time

At Recru-it, we are currently seeking a skilled Key IT Infrastructure Support Specialist to join our team. This exciting role offers a competitive salary of $80,000 per annum, commensurate with experience and qualifications.

About the Role

We are looking for an exceptional Technical Support Engineer who will be responsible for providing end-to-end management of tickets and service requests reported by our clients. The successful candidate will work closely with our clients to identify and resolve technical issues, ensuring seamless support and maintaining high levels of customer satisfaction.

  • The ideal candidate will have excellent technical troubleshooting capabilities, including experience with Windows OS and applications, as well as Office 365 services. Knowledge of MacOS is a plus.
  • A good working knowledge of networks, routing & switching is also essential.

This is an outstanding opportunity for a motivated and organized individual to take their career to the next level. If you have a passion for delivering exceptional customer service and possess the necessary technical skills, we would love to hear from you.

Required Skills and Qualifications

To be considered for this role, you will need:

  • A+ and N+ certifications
  • 1-3 years' experience as an IT desktop support technician
  • Certificate (Preferred)
  • MS 900 or AZ 900 certification (Preferred)

In exchange for your expertise, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.



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