Results Driven Sales Representative

7 days ago


Cape Town, Western Cape, South Africa Signa Opportunity Full time
About the Role

As a Sales Agent, through the YES program, you will be responsible for assisting in achieving specific sales and service requirements, as directed by your line manager.

  • Assist with the achievement of sales targets at indicated branches
  • Achieve individual targets as communicated by your line manager.
  • Maintain enthusiasm and ensure that energy levels are appropriate at all times.
  • Greet and welcome customers when conducting promotions, and when you are assigned to process in-store.
  • Generating new leads through various selling and promotional activities
  • Promoting products and services that include but are not limited to sim-only deals, prepaid voice and data, top-up, post-paid voice and data, LTE, smart-voice, DSL, and Fibre packages.
  • Conduct a customer needs analysis to determine the reasons for visiting the store.
  • Providing product information and service recommendations to match customer needs.
  • Advise customers on the documentation needed to apply for products and/or services.
  • Check and verify customer paperwork to detect fraudulent applications.
  • Ensure BVS, mandate, and paperless compliance within the store and ensure that discrepancies get resolved.
  • Log cases to the relevant queues, related to any customer queries, suspected fraudulent applications, and any risk that is detected (multiple devices) when conducting the relevant checks.
  • Follow up with customers on application status and queries
  • Inform clients regarding relevant turn-around times and back-office processes.
  • Complete and update all relevant sheets, reports, and trackers, as per company requirements.
  • Attend and complete all relevant training.
  • Keep updated with the latest devices, trends, competitive products, and services.
Requirements

To be considered for this role, you must meet the following requirements:

  • Matric pass.
  • Well-spoken.
  • Well Groomed.
  • Computer Literate.
  • Target Driven.
  • South African unemployed youth aged between 18 and 34.
  • Must not have taken part in the YES Program before.

The estimated salary for this role is R15,000 - R25,000 per month, depending on experience and performance.



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