Manager, Cemea Data Solutions

6 days ago

Johannesburg, South Africa Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Reporting to Regional lead, CEMEA Data Solutions, you will be an integral part of Visa’s Data Solutions team, helping address client needs with relevant and impactful Data VAS (Value Added Services) products and tools. You will provide critical support to deliver business KPIs focused on revenue and client engagement including driving key GTM programmes, client marketing and communication, business analytics, solution optimization, project management of new product launch initiatives and running internal/external stakeholder engagement/ account management programmes

**Key responsibilities**
- Collaborate across our global and regional product, client facing, marketing and technology teams to anchor innovative programs and content that drive demand and expand Visa’s Data footprints.
- Work closely with internal KSH to capture customer needs, pain points, and experiences to drive product marketing support and communications strategy for Data VAS
- Project management of the implementation of best practices for building long-term strategic relationships with our customers. Identify ways to optimize each step in the customer lifecycle and drive client engagement through integrated solutioning
- Build and enhance KPI dashboards to promote Data product/VAS engagement across the organization, and adjust operational processes to hit these new KPIs
- Support the management of client contracts and billing/revenue tracking from the regional team

**Qualifications**:
Professional
- Post Graduate qualification with a business, marketing, or other relevant degree
- 6-8 years of product operations and sales/marketing support (sales engineering) for products including business intelligence software, data platforms, APIs and other data driven products

Technical
- Strong foundation of business analysis skills to support clients with data driven insights
- Data analysis skills including knowledge of commonly used tools/techniques for analysis and visualization of data
- Experience with designing outbound, targeted client communication to build product awareness and promote usage
- Experience with directly communicating with clients to provide business led training
- Technically competent and able to collaborate with developers to design product specs, and handle implementation and integration questions
- Strong project management and execution skills

Others
- Excellent communication, organization, and project management skills
- Excellent cross-functional collaboration skills, and experience with working on designing client collateral
- Creative and innovative thinking, aptitude for problem solving
- Self-starter with ability to build and manage programs from scratch
- Quick learner with the ability to adapt and move quickly to accomplish goals
- Experience at a SaaS company is preferred, but not required
- Financial industry experience is a strong plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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