Risk Solutions Analyst

3 weeks ago

Johannesburg, South Africa Visa Full time

Company Description

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.

Job Description**
Team Summary**

The Data and Risk Solutions team in CEMEA is responsible for leading the strategy, prioritization, development and delivery of Visa’s product roadmap for all Risk solutions in CEMEA markets. We deliver Visa’s world class Risk Solutions combined with product and service capabilities that solve for our clients’ most critical security challenges while enabling them to meet their growth objectives. As the payments landscape rapidly evolves so do the threats; Visa continually evolves its security approach to maintain trust in the ecosystem. We design our products and services with a focus on delivering the best customer experience - safe, secure, convenient and seamless across all form factors, channels and payment methods.

The team collaborates with local and global stakeholders to develop and scale up go to market and capabilities for Visa’s risk and authentication solutions, as well as delivering Visa’s broad data solutions roadmap. Our aim is to enable Visa clients and partners drive better customer engagement and outcomes and grow their business. The team is at the vanguard of transforming Visa’s business model to capture new payment flows and increase value added services.

**What a Product Analyst: Data and Risk Solutions does at Visa**:
**Why this is important to Visa**

The Product Analyst plays a key role in managing the portfolio of clients that are using Visa’s Risk & Data products. The analyst also provides analytical support for the operations of the broader Risk Product team by developing and maintaining tools that provide product penetration and performance reporting, financial KPI’s and product performance.

**Why this is important to Visa**

To enable Visa’s goal of becoming a network-of-networks, it will be critical to ensure Visa plays an active role in supporting our clients in the emerging open data economy. The use of data to facilitate innovative financial services and revenues will become increasingly important to Visa’s clients and our expertise and track record as the leading payments network in the world means Visa is best placed to fulfil these requirements. The Visa risk solutions and the broader Visa product team will be at the leading edge of this transformation and will provide the vision and roadmap to make it a reality.
- Produce regular, detailed reporting to support client engagement sessions, conduct product demonstrations and/or optimization presentations to clearly explain the performance of current risk management strategies, and if appropriate, suggested improvements to business processes and strategy. This includes use of risk scores, authentication and authorization rules, real-time decisioning, case management, performance indicators, and issues that impact a positive consumer experience.
- Interpret and analyze complex transaction data (e.g., authentication, authorization, tokenization data) and develop recommendations that reduce fraud and increase revenue. Develop and scale interactive dashboards that summarize data into easy-to-understand metrics and insights.
- Proactively gather and provide actionable client feedback to regional and global product owners with the goal of refining existing solutions, early identification of potential issues and developing new solutions to meet market needs and address customer pain points
- Monitor and troubleshoot product performance for clients, regions, networks.
**What will also help**:

- Knowledge of Visa Data Risk & Authentication Products preferred (Visa Risk Manager, Visa Advanced Authorization Visa Analytics Platform Visa Consumer Authentication Service, and others).
- In-market experience and/or knowledge of payments regulation and industry trends preferred
- Knowledge of competitive products such as Falcon, SaaS, or others, a plus
- High energy, motivated team player, able to effectively lead across functions and teams to drive projects and key initiatives to completion.
**Projects you will be a part of**:
As part of the Data & Risk solutions team you will have responsibility for ensuring that Visa clients are deriving maximum usage for Visa’s market leading risk products. Projects will include:

- The development of a framework that defines Visa’s multi-channel approach to risk product optimization across the current & future prod

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