Assistant Manager: Dealer Operation
2 weeks ago
**KEY PERFORMANCE AREAS**:
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Adherence to After Sales Franchise Standards at Dealer submissions.
Establishment of frameworks and processes in the Department.
Promotes continuous improvement, innovation, sharing within the department.
Ensure sustainability through resource development
Focus on and promote quality and safety in the work environment.
Measurement of key performance areas to identify abnormalities
Coordination of the departmental planning and status updates.
Administration of all departmental activities.
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**QUALIFICATIONS AND EXPERIENCE**:
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NQF level 5 (240 Credits).
PC Literacy: MS Excel, MS Projects & Word intermediate to advance level.
Basic knowledge of the Dealer Management Systems.
Dealer experience (Parts or Service).
Product and general automotive business knowledge.
Customer handling skills.
Excellent verbal and writing skills.
**COMPETENCIES**:
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Accurate Information gathering and analysis
Awareness and commitment to our mission
Awareness of situations and decisiveness
Communication and sharing of mid to long term plans
Creation of innovation vision
Establishing framework and systems for organisational review
Feedback of evaluation and long-term development of others
Strategic review of work methods
Negotiation and good communication
Relationship building
Motivating
Integrating
**IMPORTANT DIMENSIONS**:
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Problem-solving and designing
Learning and researching
Influence and advising
Process Orientation
Evaluation and feedback
Strategic Thinking
Assessing and evaluating
**Job Type**: Contract
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