Sales Performance Manager
2 weeks ago
Reports To: Head of Sales
**Purpose of Position**:
- The monitoring of dealer network sales functions and implementation from OEM level to
- Dealership policies, targets, incentives. The monitoring of new and used vehicle sales strategies, goals and targets.
- Relevant business degree or alternatively a National Diploma - duration 3 year (minimum NQF level 6)
**Experience**:
- Minimum 5 years’ experience in sales operations on OEM and commercial level
- Substantial knowledge of the motor industry and extensive understanding of management and operations of a motor dealership
- Good financial acumen. Must at least can understand financial processes and statements
- Excellent verbal and written English language skills
- Excellent communications skills and presentation skills
- Good business acumen in understanding business operations processes
- Team player and good inter-personal skills
- Management and leadership skills
- Excellent reporting skills
- Analytical ability
**Network Sales**:
Ensure that dealer network sales activities are executed in an acceptable manner in terms of the following aspects:
- Monitoring sales targets for dealers and controlling target achievement
- Determine the required stock levels on new, used and demo vehicles
- Generating relevant sales reports, statistics and analysis
- Implement and monitor corporate commercial policies
- Monitoring the development of the dealer sales staff, activities and database for corporate HQ
- Monitor the dealer processes with regards to CSI, Sales Action Plans, Audits, etc
**Control Function**:
Monitor operations at dealer level with regards to the following aspects:
- Auditing of show rooms, demo units and new vehicles
- Monitoring implementation of Brands Standards and advertising local standards
- Identify and manage training and development needs for sales staff on OEM and
- dealer level
- Monitoring competitor’s activities in the dealer zones and resolving competition
- and conflict between dealers in respect of mandate
**Customer Retention**:
- Assist in solving various types of problems in the dealer network and head office sales team with regards to delivery delay, customer claims, etc
**Events**:
Assist in launch events such as new vehicle launches, dealer opening, car exhibitions and corporate events in collaboration with the Head of Corporate Brands
**Dealer Incentives**:
Implement and monitor incentive schemes for the dealerships in respect of:
- Manage the operational aspects of incentive schemes
- Calculate and forecast dealer incentives on a monthly basis
- Provide information to the accounts department with regards to requisitions for payment of incentives
**Used Vehicle Sales**:
- Manage and audit used vehicle stock and sales activities on dealer level
- Carry out any additional or reasonable duties that may be allocated to you by management
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