Internal Sales Account Manager
3 weeks ago
Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 12/08/2023
A position has become available for an Inside Sales Account Manager, based in Centurion, Gauteng.
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JOB STATEMENT
Build and maintain active long-term relationship with key decision makers at customer site level and continuously promote Metso ’s value adding offering. Create a healthy business with high customer satisfaction with the site account
JOB DUTIES AND RESPONSIBILITIES
Responsible to deliver profitable business growth from allocated sites
Responsibility to create the relationship with the key people at the site and share those with the organization, connecting key interfaces
Focuses on after-market business, yet is able to identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales
Plans and has full visibility to the activities of any Metso function at the site
Seeks and coordinates for best resources and channels to be used for customer facing activities
Understands customer business and is capable to argue Metso Outotec’s added value
Drives site sales activities together with cross organizational site account team and understands customer’s Capex and Opex related decisions and buying timetable
Drives account planning and implementation (strategy, relationship, site level budgeting activity plan, sales roadmap and plan)
Maintains and shares information of installed base, performance and shutdown schedules and plan
Orchestrates customer satisfaction surveys and closed loop activities and ensures continuous improvement activities
Supports Accounts Receivable and payment collections
Active member of the Market Area Key Account/Global Key Account team
Owns order intake, sales margin for the allocated site accounts
Vetoes, site level activity planning and global/Market Area account planning
RELATIONSHIPS
Reports directly to the Director Sales & Service Region Central East
INTERNAL AND EXTERNAL INTERFACES
Mining customers
Engineering and Drawing Office
Complex Proposals Commercial team
Project Execution team
Key Account Managers
Business Development Managers
Product Lines
Product Support
QUALIFICATIONS & EXPERIENCE
Matric (Grade 12)
Bachelors’ Degree - B Eng preferred
Minimum 3 years’ experience in Sales or Account Management
Sales experience in similar industry will be advantageous
Experience working in a customer-focused and fast-paced professional environment
Computer literate in Sales Force, Microsoft Excel, Word and PowerPoint
Strong negotiation and influencing skills, with the ability to build trust
SKILLS AND ABILITIES
Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
Good interpersonal, communication, presentation & facilitation skills
Highly motivated individual with the ability to work under pressure and meet deadlines
Team player
High attention to detail and accuracy
Strong written and verbal communications skills are critical
Prepared to work flexible work hours to meet deadlines when required
Willingness to learn and continually improve own knowledge base
Driven and independent self-starter focused on meeting or exceeding targets set
Ability to manage own time
**Adaptability**: maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in providing sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. By helping our customers increase their productivity, improve their energy and water efficiency and environmental performance with our process and product expertise, we are the partner for positive change.
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