Revenue Manager

6 days ago

Bedfordview, South Africa MERCURE Full time

**Company Description** Join** us at Accor, **where** life pulses **with** passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

As Revenue Manager, you will be responsible for for overseeing the strategy of all revenues and margins with the aim of increasing them, optimising the hotel's overall results. You will also monitor the rate of bookings to determine pricing strategies.

**WHAT DOES THE ROLE CONSIST OF?**

The main responsibilities are:

- Contributes to a significant gain in results.
- Ensures consistency between the hotel's pricing policy and budget.
- Implements operations, procedures and best practices in revenue management.
- Identifies new revenue opportunities.
- Carry out competitive benchmarking studies and monitor market trends.
- Provide a dynamic forecast of expected results, variations and budget comparisons.
- Preparing the annual revenue budget and monthly forecasts
- Training the Reservations, Front Office and Sales teams (upsell).

The main activities of the role are:

- Build and maintain strong working relationships with staff levels and stakeholders
- Ensure hotel staff are fully competent in the use of all systems
- Liaise with the sales and reservations departments as a team
- Oversee and audit the standards and operations of the reservations department.
- Advises operatives on drawing up the hotel's marketing plan and budget.
- Communicates and informs the hotel manager on an ongoing basis about the results of the respective activity.
- Ensures the confidentiality of all documents and information at their disposal and within the organisational and administrative management of their role.

**Qualifications**
- Analytical spirit and commercial mindset
- Strong sense of need to fulfil targets and succeed
- Solid ability and knowledge to develop standards for operations and strategic processes
- Good analytical and numerical skills for rapid data processing
- Good listening skills and ability to anticipate business needs
- Able to develop relationships with third parties and hotel teams
- Ability to read the situation, understand environments and respond appropriately
- Able to prioritise between revenue-generating actions and time-consuming tasks with a low impact on income
- Well-developed interpersonal, adaptive influence and supervisory management skills
- High level of motivation, determination and commitment
- Proficiency in Portuguese and English
- Possible experience with the RM Ideas programme and PMS Opera

**Additional Information**
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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