Senior Short- Term Insurance Call Centre Manager

**Qualifications**: - Bachelors’ Degree or Masters’ Degree in Business Administration - Evidence of continuous professional development **Experience** - Minimum of 10 years’ experience within the Financial Services Industry/Short-Term insurance industry - Outbound Call Centre Experience essential - Minimum of 5 years’ experience, leading cross...

Outbound Sales Call Centre Manager with B-Degree / MBA and minimum 10 year’ Financial Services Industry/Short Term Insurance Industry, and minimum 5 years’ experience in leading cross functional and diverse teams, required to drive and implement strategy to transform the business into a leading provider of short term insurance into the future. Minimum...

Short Term Insurance AdministratorGreat opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.QUALIFICATIONS AND EXPERIENCEMatric / Grade 12RE5120 FAIS creditsA relevant insurance related qualification (e.g. NQF level 5) would be advantageousProven work experience in personal lines and...

Insurance sales agent with minimum 2 years motor and home insurance sales experience in a call centre environment, required to start asap.Minimum requirements: Matric RE5 essential NQF4 Short Term Insurance qualification required Minimum 3 years call centre experience required Minimum 2 years short term insurance sales experience essentialResponsibilities:...

Insurance sales agent with minimum 2 years' motor and home insurance sales experience in a call centre environment, required to start asap.Minimum requirement: Matric RE5 essential NQF4 Short Term Insurance qualification required Minimum 3 years' call centre experience required Minimum 2 years short term insurance sales experience essentialResponsibilities:...

2years Provide customer service to customers requiring special attention Serve as first line of contact for customer queries Communicate with stakeholders to provide information, feedback and follow through on customer queries and/ or instructions to team Address unusual and non-standard customer issues Task related decision making within set policies and...

2yearsProvide customer service to customers requiring special attentionServe as first line of contact for customer queriesCommunicate with stakeholders to provide information, feedback and follow through on customer queries and/ or instructions to teamAddress unusual and non-standard customer issuesTask related decision making within set policies and...

KEY RESPONSIBILITIESAs a call centre agent, you may be required to work in both the inbound and outbound call centre.Areas of responsibility may include but not limited to:To professionally resolve inbound queries from clients and all relevant parties. To ensure that queries which are unable to be resolved immediately are followed up and resolved within the...

We are looking for a Call Centre Manager with 5+ years experience in a call centre environment who will be responsible for collections performance of outstanding debts from the new or existing client base. S/he will be managing a team of collectors to recoup such funds using efficient and effective methods to maximise returns. The incumbent will be...

Commercial Short-Term Broker Locations: JHB, Cape Town - Durbanville, Sea Point & KZN Reports To: Broker Principal Remuneration: Basic & Commission (R15 000 - R30 000) **Requirements**: - Full Short-term credits (A recognised qualification) - Class of Business Personal and commercial - RE5 - 5> Years short term insurance experience. - 3> years...

Commercial Short-Term Broker Locations: JHB, Cape Town - Durbanville, Sea Point & KZN Reports To: Broker Principal Remuneration: Basic & Commission (R15 000 - R30 000) **Requirements**: - Full Short-term credits (A recognised qualification) - Class of Business Personal and commercial - RE5 - 5> Years short term insurance experience. - 3> years...

Job Number 69284Job Type PermanentJob Title Vehicle Warranty Sales AgentComputer Skills WindowsIndustry AutomotiveCity BryanstonProvince Gauteng Our client a Financial Services Company has an opening for aVehicle Warranty Sales Agent: Short Term Insurance-_ KEY RESPONSIBILITIES_ To maximise policy sales and monthly written premium in a compliant and customer...

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Purpose:To undertake theday-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre.Responsibilities of this role (critical performance areas):Assist in supervision and evaluate work activities of admin,...

Resolve inbound customer queries Receive, handle and resolve all incoming customer queries and enquiries timeously in a professional manner, using information from the system across the various channels Verify customers to make sure that you are addressing the member of the Fund before giving out information. Explain benefit structure of Fund and provide a...

**Resolve inbound customer queries** - Receive, handle and resolve all incoming customer queries and enquiries timeously in a professional manner, using information from the system across the various channels - Verify customers to make sure that you are addressing the member of the Fund before giving out information. - Explain benefit structure of Fund and...

Key Performance Indicators Attend to the diary report. Liaising with the Centres to collect outstanding debt across all the disciplines. Unblocking and blocking of accounts Assisting the Centres with all the accounts queries Contact all the patients that have outstanding debt. Provide feedback on all the age analysis worked on for the month to the...

You will have the opportunity to be involved in shaping the commercial landscape of Company SA through the below Tasks and Responsibilities: - Building business case models - Variable revenue tracking and sign off - Business unit performance commercial reviews - BPO call centre business modelling and operations support in the Global Business Processing call...

You will have the opportunity to be involved in shaping the commercial landscape of Company SA through the below Tasks and Responsibilities: - Building business case models - Variable revenue tracking and sign off - Business unit performance commercial reviews - BPO call centre business modelling and operations support in the Global Business Processing call...

Key Performance IndicatorsAttend to the diary report.Liaising with the Centres to collect outstanding debt across all the disciplines.Unblocking and blocking of accountsAssisting the Centres with all the accounts queriesContact all the patients that have outstanding debt.Provide feedback on all the age analysis worked on for the month to the Debtors...