Call Centre Agent

We are looking for a Call Centre Manager with 5+ years experience in a call centre environment who will be responsible for collections performance of outstanding debts from the new or existing client base. S/he will be managing a team of collectors to recoup such funds using efficient and effective methods to maximise returns. The incumbent will be...

Resolve inbound customer queries Receive, handle and resolve all incoming customer queries and enquiries timeously in a professional manner, using information from the system across the various channels Verify customers to make sure that you are addressing the member of the Fund before giving out information. Explain benefit structure of Fund and provide a...

**Qualifications**: - Bachelors’ Degree or Masters’ Degree in Business Administration - Evidence of continuous professional development **Experience** - Minimum of 10 years’ experience within the Financial Services Industry/Short-Term insurance industry - Outbound Call Centre Experience essential - Minimum of 5 years’ experience, leading cross...

Outbound Sales Call Centre Manager with B-Degree / MBA and minimum 10 year’ Financial Services Industry/Short Term Insurance Industry, and minimum 5 years’ experience in leading cross functional and diverse teams, required to drive and implement strategy to transform the business into a leading provider of short term insurance into the future. Minimum...

**Resolve inbound customer queries** - Receive, handle and resolve all incoming customer queries and enquiries timeously in a professional manner, using information from the system across the various channels - Verify customers to make sure that you are addressing the member of the Fund before giving out information. - Explain benefit structure of Fund and...

Insurance based company seeks a well experience Senior Call Centre Manager to join their team Minimum of 10 years’ experience within the Financial Services Industry/Short-Term insurance industry - Outbound Call Centre Experience essential - Minimum of 5 years’ experience, leading cross functional and diverse teams; - Experience in partner and...

Insurance sales agent with minimum 2 years motor and home insurance sales experience in a call centre environment, required to start asap.Minimum requirements: Matric RE5 essential NQF4 Short Term Insurance qualification required Minimum 3 years call centre experience required Minimum 2 years short term insurance sales experience essentialResponsibilities:...

Insurance sales agent with minimum 2 years' motor and home insurance sales experience in a call centre environment, required to start asap.Minimum requirement: Matric RE5 essential NQF4 Short Term Insurance qualification required Minimum 3 years' call centre experience required Minimum 2 years short term insurance sales experience essentialResponsibilities:...

**KEY OUTPUTS** - Effectively manage a team of telesales agents - Ensure SL and outputs are being achieved by the team - Effective management of outbound productivity within team - Ensure sales and productivity levels are achieved - Handle escalated calls and queries - Responsible for the total performance management of the team - Set daily, weekly and...

Job Number 69284Job Type PermanentJob Title Vehicle Warranty Sales AgentComputer Skills WindowsIndustry AutomotiveCity BryanstonProvince Gauteng Our client a Financial Services Company has an opening for aVehicle Warranty Sales Agent: Short Term Insurance-_ KEY RESPONSIBILITIES_ To maximise policy sales and monthly written premium in a compliant and customer...

We are looking for a Customer-oriented Service Sales Representative, fluent in English, who has a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **3 Months’ Probation Permanent Intermediate...

Bryanston, Gauteng - Customer Service **Client Relationship Agent (JB2837)** Area: Bryanston **Salary**: R15 000.00 a month + Commission Duration: Permanent Vacancy Close Date: 28 February 2023 A company that offers digital business cards that is linked to an authorised Financial Services Provider is looking for a Client Relationship Agent to join their...

We are looking for a Customer-oriented Service Sales Representative, fluent in English, who has a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency.3 Months' Probation Permanent Intermediate positionKey...

Bryanston, Gauteng - Customer Service **Client Relationship Agent (JB2935)** Area: Bryanston **Salary**: R15 000.00 a month basic + ability to earn R15 000.00 a month Commission Duration: Permanent Vacancy Close Date: 28 February 2023 A company that offers digital business cards that is linked to an authorised Financial Services Provider is looking for a...

KEY OUTPUTS Effectively manage a team of telesales agents Ensure SL and outputs are being achieved by the team Effective management of outbound productivity within team Ensure sales and productivity levels are achieved Handle escalated calls and queries Responsible for the total performance management of the team Set daily, weekly and monthly targets for the...

Bryanston, Gauteng - Customer ServiceClient Relationship Agent (JB2837)Area: BryanstonSalary: R a month + CommissionDuration: PermanentVacancy Close Date: 28 February 2023A company that offers digital business cards that is linked to an authorised Financial Services Provider is looking for a Client Relationship Agent to join their Team. Are you Detail...

**Job Title: Nespresso Contact Centre Agent** **Location**: Bryanston **Company**: Nestlé Nespresso **Qualifications**: Complete Matric **Experience**: 2-3 years’ experience within a contact center environment **Closing date**: 09 February 2024 **Position Summary** To support Nespresso customers, to act as a Brand ambassador and to continuously...

Bryanston, Gauteng - Customer ServiceClient Relationship Agent (JB2935)Area: BryanstonSalary: R a month basic + ability to earn R a month CommissionDuration: PermanentVacancy Close Date: 28 February 2023A company that offers digital business cards that is linked to an authorised Financial Services Provider is looking for a Client Relationship Agent to join...

Job Title: Nespresso Contact Centre AgentLocation: BryanstonCompany: Nestlé NespressoQualifications: Complete MatricExperience: 2-3 years' experience within a contact center environmentClosing date: 09 February 2024Position SummaryTo support Nespresso customers, to act as a Brand ambassador and to continuously improve the customer experience throughout the...

Key Performance Indicators Attend to the diary report. Liaising with the Centres to collect outstanding debt across all the disciplines. Unblocking and blocking of accounts Assisting the Centres with all the accounts queries Contact all the patients that have outstanding debt. Provide feedback on all the age analysis worked on for the month to the...