Centre Manager
6 months ago
Purpose:
To undertake the
day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre.
Responsibilities of this role (critical performance areas):
Assist in supervision and evaluate work activities of admin, cleaning, Patient Care Consultant staff, and gardener.
Managing one's own time and the time of others.
Maintain computerized record management systems (Medical Software) to store and process data such as patient information, and to produce reports (Telephone reports)
Assist in ensuring that all functions pertaining to computers are done timeously i.e. Daily backups, backup and restore, medprax, month end procedures, etc.
Monitor organisational policies and procedures for the Centre.
Assist in establishing work schedules and assignments for staff, according to workload, space and equipment availability.
Maintain communication between professionals, staff and patients.
Maintain awareness of general condition of the Health Centre and work done by service providers.
Resolve customer complaints by following due process, and answer customers' questions regarding policies and procedures.
Assist in supervising the work of administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Identify employee job performance problems in order to recognize causes and issues, and to work on resolving problems.
Assist in training and instruct employees in job duties and company policies, or arrange for training to be provided.
All discussions pertaining to organisational problems, organisational problem resolution and personal matters will be conducted in the appropriate forums and not in public areas or reception areas of the NHC Health Centre’s or NHC Offices.
In the event of any security related event the security companies contracted to NHC must be advised along with the South African police and a case must be opened.
Adhere to all procedures as laid out in the care consultants SOP, training manual and job description when assuming the same roles at reception.
Execute all reasonable instructions given by the superior.
Ensure that you are familiar with the Company’s Code of Conduct and Disciplinary and Grievance procedures as amended from time to time.
Ensure that Centre reports are done daily.
Ensure that all maintenance and other contractor duties/work is reported to the head of operations.
Assist in conducting regular inspections of the Centre and Centre premises.
Working Hours:
Monday - Friday: 08:00 am till 17:00 pm
Saturday: 08:00 am till 13:00 pm
Sunday: 08 am till 12:00 pm
You agree to work on Saturdays and Sundays as per the roster.
This roster will entail the details of your starting and finishing times on a regular basis, within the parameters of your contractual hours of work.
This roster will be furnished to you by your line manager.
This may be amended from time to time.
**Job Types**: Full-time, Permanent
**Salary**: R15 000,00 - R23 000,00 per month
-
Debtors Clerk
3 months ago
Bryanston, South Africa NHC Medical & Dental Centre Thohoyandou Full timeJob Title: Debtors Clerk Workplace: Cornerstone Pharmacy Head Office Position Type: Permanent Travel Required: On request Dress code: Corporate **Responsibilities**: - Attend to all the rejections on the EDI report - Contact the medical aids on all the outstanding claims from 30 days plus - Provide a comprehensive daily report to the Debtors Manager -...
-
Bpo Commercial Manager
6 months ago
Bryanston, South Africa Thanda Human Capital Full timeYou will have the opportunity to be involved in shaping the commercial landscape of Company SA through the below Tasks and Responsibilities: - Building business case models - Variable revenue tracking and sign off - Business unit performance commercial reviews - BPO call centre business modelling and operations support in the Global Business Processing call...
-
Groups Reservations and Systems Manager
6 months ago
Bryanston, South Africa HotelJobs.co.za Full timePOSITION Group Reservations & Systems Manager REGION Bryanston, Johannesburg ABOUT THE POSITION A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Manager with at least 5 years’ experience managing a call centre and reservations department for multiple properties. The duties include management of the...
-
Quality Assurance Officer 12 month contract
1 month ago
Bryanston, South Africa Jobted ZA C2 Full timeBASIC JOB DESCRIPTION - Provide assistance to internal and external auditors with annual audit. - Assist with follow up audit recommendations. - Adhere to quality performance standards. - Ensure all engagements are member centric - Participate in the companys projects, contributing knowledge of data maintenance policy and procedures. - Keep abreast with...
-
Life - Sales Consultant
6 months ago
Bryanston, South Africa Level-Up Full time**Qualification & Experience**: - Matric / Grade 12. - FE5. - Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper). - 3 years call centre sales experience. - 1 year outbound call centre sales experience. - 2 years Life Insurance experience. - Fluency in English is essential plus one other official language. **Responsibilities**: - To...
-
Bryanston, South Africa H&S Labour Brokers Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at H&S Labour Brokers. As a Quality Assurance Specialist, you will be responsible for ensuring that all compliance documents, applications, and supporting documents meet the required standards of quality.Key ResponsibilitiesVerify applicability of member options to...
-
Reservationist - Bryanston
6 months ago
Bryanston, South Africa HotelJobs.co.za Full time**Duties**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - 3-5 years’ experience in a tourism / travel call centre or reservations department for multiple properties - Good computer skills (MS Office, MS Excel, PowerPoint) -...
-
Quality Assurance Officer 12 month contract
1 month ago
Bryanston, South Africa H&S Labour Brokers Full timeBASIC JOB DESCRIPTION Provide assistance to internal and external auditors with annual audit. Assist with follow up audit recommendations. Adhere to quality performance standards. Ensure all engagements are member centric Participate in the companys projects, contributing knowledge of data maintenance policy and procedures. Keep abreast with changes in...
-
Team Coach
6 hours ago
Bryanston, South Africa iSON Xperiences Full timePayJoy Team Coach Contract based in Bryanston Shift environment Monday to Sunday 09:00 am - 18:00 pm / 09:00am - 19:00 pm OVERALL PURPOSE OF JOB: The position of the Customer Service Team leader is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service...
-
Sensory Evaluation Manager
4 weeks ago
Bryanston, South Africa Nestlé Full time**Company**:Nestlé **Position**:Consumer Sensory Insight Group Manager **Qualification**: Degree Food Science education or equivalent in Science **Experience**: 7-10 years’ experience in both R&D and Operations **Closing date**:29** **November 2024 **Position Summary** With a history spanning over 150 years, Nestlé didn’t become the world’s...
-
Reservationist Head Office
6 months ago
Bryanston, South Africa HotelJobs.co.za Full timeA luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...
-
Reservations Consultant
6 months ago
Bryanston, South Africa Bright Placements Full timeA luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...
-
Reservationist
6 months ago
Bryanston, South Africa Bright Placements Full timeA luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...
-
Reservation Consultant
6 months ago
Bryanston, South Africa Career Pathfinders Full time**Reservation Consultant Multiple Properties** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at provide the necessary support with regards to the reservation administration for a hospitality group. **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the...
-
Retail Admin Assistant
3 weeks ago
Bryanston, South Africa Stodels Nurseries (Pty) Ltd Full timeMulti Award Winning Nursery - Stodels is looking for a dynamic Retail Admin Assistant to assist in heading up the Admin Department at the K**enilworth Garden Centre**. The position will report directly to the Branch Manager. **RESPONSIBILITIES**: - **Assist the Admin Manager with all admin duties**: - **Action reports ( write offs, slow movers, mark down...
-
Oem Customer Care Coordinator
6 months ago
Bryanston, South Africa Unique Personnel Full time**Job Number** - 70643 **Job Type** - Permanent **Job Title** - (D8969) OEM Customer Care Coordinator - Bryanston **Computer Skills** - Computer skills,Microsoft office **Industry** - Automotive **City** - Bryanston **Province** - Gauteng - OEM situated in Bryanston urgently requires an OEM Customer Care Coordinator who will work closely with the...
-
Fund Administrator
6 months ago
Bryanston, South Africa Eskom Pension and Provident Fund Full time**MAINTAIN MEMBER/PENSIONER SYSTEMS DATA** - Prepare member data, according to standard procedure and submit to Home Affairs Department with a request for verification of member and pensioner existence. - Identify invalid records and refer for verification, requesting additional information from member - Send standard letters to the families of the...
-
Recon Clerk
3 months ago
Bryanston, South Africa NHC Head Office Full timeJob Title: Receipts & Recons Clerk Reports to: Debtors Manager Workplace: NHC Head Office Travel required: On request Brief Description of Job Purpose: - **Brief Description of Job Purpose**:_ - Resolving account queries - Retrieve medical aid remittances for payment allocations - Preparing weekly and monthly figures - Check daily cash ups - Handovers...
-
Business Area Assistant
6 months ago
Bryanston, South Africa MyCalling Full timeAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you treat your customers and...
-
Reservations Consultant
5 days ago
Bryanston, South Africa HotelJobs.co.za Full time**Reservations Consultant.** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at least 3-5 years’ experience in a reservations department for **multiple properties.** **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business -...