Learning Coordinator

6 months ago

City of Cape Town Western Cape, South Africa Zeal HR Full time

An exciting opportunity has become available within the education and training industry, for a Learning Coordinator / Junior Project Manager.

**RESPONSIBILITIES**:
**Programme Co-ordination**
- Make the arrangements for learning programmes, activities and events including collating learning materials, booking venues, catering and equipment within budget
- Problem solving anticipate, proactive, updating people on progress, solve where possible
- Co-ordinate and arrange site visits and speakers for learning programmes
- Liaise closely with and support tutors to effectively deliver learning programmes in terms of learning material, travel and accommodation bookings
- Work within the system of monitoring budget spend for programmes, provide feedback at status reports
- Support specific learning projects and tasks that develop the hub, and support staff and tutors.

**Programme Administration and LMS upkeep**
- Administer and input all necessary data onto the Learning Management System.
- Process Learner reaction report per programme (sealed envelopes, anonymous, online mentee meters )
- Update programme monitoring documents, feedback and evaluations

**Programme Sales, Recruitment, Promotion and Customer Service**
- Monitor programme enquiries, bookings and attendance to ensure targets are met.
- Support the account management process and reporting of targets on client contracts.
- Promote programmes to key partner organisations and other third sector contacts
- Correspond and liaise with learners on a regular basis and be the main point of contact between learners and facilitators pre-program 1-3 weeks before delivery, and one week after.
- Ensure professional working relationships with key partner organisations are maintained
- Represent the Academy at learning programmes and build relationships with learners

**Other duties**
- To contribute, as an integral member of the team, to the development and success of the Company

**Participation in events and project roll outs**
- Set up the technical aspects of webinars and events
- Be a part of the hosting team for venue preparation, set up and receiving delegates.
- Participate pro-actively in event prep, event rollout and debrief.

**Junior Project Manager**
- Draw up a project plan and timeline and budget from the brief, in consultation with the team
- Brief resources, each of their role and contract their contribution
- Direct and guide staff resources and participate in the daily project tasks, as per the project plan
- Keep track of spending vs budget per line item, keep mentor/Hub manager updated
- Direct client engagements and feedback. Representing the client’s values and approach. Coaching/guiding the client re social enterprise when relevant
- Meet project outcomes and deadlines
- Participate in debrief, record consolidated feedback on program and review it on the next project cycle.
- Close off each project budget per line item

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