Contact Centre Trainee

**OVERALL PURPOSE OF THE JOB** - Manages and leads the Contact Centre Team. - Communicates organisations goals, safety practices, and deadlines to team. - Motivates team members and assesses performance. - Participate in hiring and training and keep management updated on team performance. - Communicate concerns and policies among management and team...

OVERALL PURPOSE OF THE JOB Manages and leads the Contact Centre Team. Communicates organisations goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Participate in hiring and training and keep management updated on team performance. Communicate concerns and policies among management and team members.Operations...

We are currently looking for a Contact Centre Admin, that will be based at DigitalResponsibilities: Running and Managing the call centre daily. Set targets for all Call Centre Agents Understand the organizations products, services, procedures, and guidelines and communicate same to team leaders Monitor all calls to ensure that due procedures and quality...

Vacancy: Commercial Contact Centre ManagerPeople/Function Management: Duel reporting Commercial / SubscriberMajor Responsibilities: Handling of inbound and outbound queries escalated to your level. Ensure correct and effective booking communication with internal and external client. Ensure great customer service is always delivered in your team. Assisting in...

**TRAINEE TECHNICIAN** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of...

**TRAINEE TECHNICIAN** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**Vacancy**: Commercial Contact Centre Manager **People/Function Management**: Duel reporting Commercial / Subscriber **Major Responsibilities**: - Handling of inbound and outbound queries escalated to your level. - Ensure correct and effective booking -communication with internal and external client. - Ensure great customer service is always delivered in...

TRAINEE TECHNICIANDESCRIPTIONAt Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of equipment and...

REPORTS TO:Contact Centre Sales ManagerBASED IN:Inland Region (Midrand)QUALIFICATION & EXPERIENCE: Grade 12 or equivalent Knowledge of customer service principles and practices Telephonic Sales Support Knowledge of administrative procedures Knowledge of security industry beneficial Fully bilingualJOB REQUIREMENTS & OTHER ATTRIBUTES: Computer literate (MS...

**Salary**: Market related** **Location**: Midrand** **Job type**: Permanent** **Industry**: FMCG** **Reference Number**: RDT.D.CCS.04042024** **COMPANY DESCRIPTION**: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. **JOB DESCRIPTION**: Reporting to the Credit and Call Centre...

Gauteng, Midrand R R MonthlyCall Centre ConsultantMidrandR R12 000 CTCCall Centre Consultant needed for a HUGE client in the Printing services industry**Minimum requirements: - Matric Entry level position; 12 Years experience in a similar role No qualification is needed, but good telephone mannerisms and PC experience will get preference Daily tasks linked...

Salary: Market related**Location: Midrand**Job type: Permanent**Industry: FMCG**Reference Number: RDT.D.CCS **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

Salary: Market relatedLocation: MidrandJob type: PermanentIndustry: FMCGReference Number: RDT.D.CCS.04042024COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to...

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**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...