Commercial Contact Centre Manager

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

The Team leader will be responsible for the management and performance of a team of Call Centre agents. The team leader will create an effective support team and strong business partnerships and in addition manage the relationship with the customers relative to the agreed and signed off Service Level Agreements (SLA’s) and required targets. The Team...

We are seeking a dynamic and proactive Contact Centre Intern to join our team. As a Contact Centre Intern, you will have the opportunity to gain valuable hands-on experience and play a vital role in our customer support operations. **Some responsibilities may include**: - Provide professional customer service support for queries related to microbiology,...

The Commercial Manager acts as a strategic advisor for the coal operations and logistics function. They are responsible for developing and implementing initiatives to maximize the commercial value of these areas. This includes managing associated commercial risks to ensure profitability and sustainability. **Key Responsibilities**: **Purchasing management...

**Introduction** Collect on outstanding Commercial amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off **Minimum Requirements** - Matric - Credit Management or Finance related qualification - 2-3 Years Collections experience in a high volume consumer environment - Strong knowledge of Microsoft...

PLEASE ATTACH YOUR ORIGINAL CV FOR US TO REVIEW Company Description We are looking for a **Commercial Manager **with knowledge to build a department from the ground up. **Job Description**: - Acquiring and onboarding Installers to purchase commercial product range - Running the online sales for commercial division - Training and product knowledge on...

**REPORTS TO**:Contact Centre Sales Manager **BASED IN**:Inland Region (Midrand) **QUALIFICATION & EXPERIENCE**: - Grade 12 or equivalent - Knowledge of customer service principles and practices - Telephonic Sales Support - Knowledge of administrative procedures - Knowledge of security industry beneficial - Fully bilingual **JOB REQUIREMENTS & OTHER...

Handling Inbound and Outbound Calls, Ensure that Customers make buying Decisions, Cold Calling. **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: R6,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 3 years...

COMMERCIAL TECHNICIAN - INSTALLATIONS, SERVICE, MAINTENANCE: Overall Purpose of the job: Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning Minimum qualifications and experience: Matric or equivalent Minimum 3 years...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**COMMERCIAL TECHNICIAN - INSTALLATIONS, SERVICES, MAINTENANCE AND ACCESS**: **Overall Purpose of the job**: - Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning **Minimum qualifications and experience**: -...

**Purpose of the Job**: Collections on accounts that are in arrears in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone. Data capturing. Identifying queries and complaints on accounts. Customer Service. Achieve set productivity and collection targets. **Requirements**: - Matric - MUST - 1 year working...

Gauteng - , - Midrand - (Market related) - Our client in the Finance sector has an opportunity available for a Commercial Director to be based in the Johannesburg area. - Requirements: - At least 5 years of experience in similar role - Excellent knowledge of the FMCG market in South Africa - the main trade formats, suppliers and distributors. - Knowledge of...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal...

**Head of Commercial** **Midrand, South Africa** Do you want to save the world from boring food? Joins us and we will save you from boring work! We are currently looking for a Head of Commercial to join us in our SA business unit. This role will fully develop, implement and commercially manage key accounts within our Flavour Solutions Business and report...

Gauteng, Midrand A well established Telecommunication company based in Midrand is looking for an Internet Service Provider Call Centre Clerk to join their team **Minimum requirements**: - Matric required - Relevant tertiary qualification advantageous - 2+ Years experience working in a similar environment/ similar role - Experience on Percol8, Nagios,...

**COMMERCIAL ASSISTANT TECHNICIAN**: **Overall Purpose of the job**: Be able to do the installation of ALARMS installation for the security industry at Commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning **Minimum qualifications and experience**: - Matric or equivalent - Minimum 3 years’...

Customer Service Supervisor OpportunityGlobevest Placements (Pty) Ltd. is looking for a dedicated Call Centre Manager Professional to oversee the daily operations of the Call Centre team.Key ResponsibilitiesThe selected candidate will be responsible for:Fostering a collaborative environment among team members, promoting open communication and...

**Role purpose**: The purpose of this role is to conduct day to day management of all Telesales outsource Business Partners, in a manner that is in line with excellent service delivery that provides an unmatched experience for Vodacom Customers You will be responsible for identifying retention improvement opportunities by developing a deep understanding of...

**Overall Purpose of the job**: - Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation **Minimum qualifications and experience**: - Matric or equivalent - Minimum 3 years’ experience as an Electronic Security technician - Programming, wiring,...