Contact Centre Agent

We are currently looking for a Contact Centre Admin, that will be based at DigitalResponsibilities: Running and Managing the call centre daily. Set targets for all Call Centre Agents Understand the organizations products, services, procedures, and guidelines and communicate same to team leaders Monitor all calls to ensure that due procedures and quality...

Vacancy: Commercial Contact Centre ManagerPeople/Function Management: Duel reporting Commercial / SubscriberMajor Responsibilities: Handling of inbound and outbound queries escalated to your level. Ensure correct and effective booking communication with internal and external client. Ensure great customer service is always delivered in your team. Assisting in...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

OVERALL PURPOSE OF THE JOB Manages and leads the Contact Centre Team. Communicates organisations goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Participate in hiring and training and keep management updated on team performance. Communicate concerns and policies among management and team members.Operations...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

Salary: Market related**Location: Midrand**Job type: Fixed Term Contract**Industry: FMCG**Reference Number: RDT.D.CCA **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES & RESPONSIBILITIES: Internal...

REPORTS TO:Contact Centre Sales ManagerBASED IN:Inland Region (Midrand)QUALIFICATION & EXPERIENCE: Grade 12 or equivalent Knowledge of customer service principles and practices Telephonic Sales Support Knowledge of administrative procedures Knowledge of security industry beneficial Fully bilingualJOB REQUIREMENTS & OTHER ATTRIBUTES: Computer literate (MS...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

We are looking for highly Motivated Call center agents eager to learn and grow in the Call Centre Industry.Job Responsibilities and Duties: Management and resolve customer complaints. Sell products and place customer orders telephonic Identify and escalate issues to supervisors. Provide product and service information to customers.Requirements:Must be able...

Salary: Market related**Location: Midrand**Job type: Permanent**Industry: FMCG**Reference Number: RDT.D.CCS **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Maintenance Call Centre Agent to join our team...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandÂÂMain Responsibilities will include but will not be limited to:Leading and managing a team of +21agents Coaching and developing agents through continuous oneonone sessions i.e. daily, weekly and monthly Attendance and leave management process and updating matrix Manage and motivate...

Hire Resolve's client, a leading civil engineering firm based in Midrand, is seeking a highly skilled and experienced Site Agent to join their team. The ideal candidate will have a strong background in underground services, including stormwater, water, and sewer reticulations, as well as experience in bulk earthworks and road construction. The Site Agent...

A contact centre is looking for experienced multi-tasking, fast typing, efficient, Technical Support Agents to join our team.What you will do in this role Delivering excellent customer and technology services via the Service Desk channels. Using service monitoring tools to aid the problem solving and service delivery Using automation where possible to...

IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandThe Team Leader is responsible for leading an inbound customer service team and ensuring high-quality service delivery aligned with customer objectives. Additionally, they collaborate with other teams in the Contact Centre to maintain a consistent Customer Experience.Main...

Gauteng, Midrand R R MonthlyCall Centre ConsultantMidrandR R12 000 CTCCall Centre Consultant needed for a HUGE client in the Printing services industry**Minimum requirements: - Matric Entry level position; 12 Years experience in a similar role No qualification is needed, but good telephone mannerisms and PC experience will get preference Daily tasks linked...