New Product Technical Specialist
7 months ago
**Job Overview**
As NPTS, you will be required to create easier-to-use platforms that move in the direction of systems working for people rather than people working for systems. Our goal and intention is to design and implement automated processes to make things easier for motor dealerships in South Africa. We want to transform service delivery in the automotive industry, using a modern, technical, and proactive approach.
**Responsibilities**:
The duties/tasks of the function include but is not limited to:
- Close collaboration with the Business Development team to fully understand ongoing customer & OEM needs in Motify’s ecosystem with the intention to identify possible opportunities for new products.
- Assistance with the identification and design of solution opportunities and presenting these to relevant stakeholders.
- Testing of API behaviors to see how they could fit into our customer needs to provide solutions to alleviate their pain points.
- Testing to ensure successful product delivery.
- Development of procedures and processes to support and maintain the new products.
- Documentation of the product’s use case, technical requirements, and any other variables that impact the product.
- Document the requirements of the product demands, with the intention to enable the BD team to provide the solution correctly and professionally.
- Work with external partners and other 3rd parties as required to design and deliver the product in the most viable state, to successfully “transform service delivery in the automotive industry”.
- Holding our external partners and 3rd party to account to deliver quality work.
- Management of 3rd party relationships, ensuring they are delivering the expected product in the most feasible and viable state
- Supporting the New Product Development team as required to ensure successful new product delivery
**Inherent Requirements of the Job**:
- Ownership of product delivery regarding the performance.
- Relevant tertiary education.
- Minimum 4 years’ experience working in a technical space.
- A high level of technical understanding (API’s, SaaS, Azure).
- A high level of understanding in testing API’s. (ASP.net API knowledge required)
- Ability to work with a blank canvas, where processes have not necessarily been designed yet.
- A passion to come up with creative solutions with little guidance or frame of reference.
- Excitement to use and develop your skillset.
- Self-starter who takes initiative and ownership.
- A natural creative, thinking beyond the status quo.
- Excellent communication skills.
- Excellent time management skills.
- High attention to detail across several concurrent workstreams using process flows for successful integration.
- A proven track record of high performance and delivery.
Ability to commute/relocate:
- Woodstock, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical (required)
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