Senior Relationship Manager

4 months ago

Johannesburg, South Africa AIG Full time

**Purpose of the Role**:
Build and grow portfolios with independent brokers that will lead to increased production in our chosen products.

Develop, retain and expand business relationship with independent broker distribution channels in South Africa.

Manage relationships to ensure that service levels meet or exceed customer expectations across all products and services.

Develop sales plans for targeted distribution channels, leading to increased pipeline, and recommend & promote company products and services, based on distribution channel needs.

Principle tasks

Drive growth and develop Independent Broker portfolios and achieve budgeted sustained growth.
Target new business and cross sell opportunities outside the Client Engagement universe.
Coordinate periodic meetings with key Independent Brokers to ensure profitable growth and relationship strengthening.
Ensure Independent Brokers are clear on AIG’S distribution model and all other regulatory and compliance functions.
Establish and develop a proactive pipeline of business, identify new and cross sell business opportunities, via Salesforce, for Independent Brokers and ensure a bind ratio in excess of 25%.
Maintain a working knowledge of targeted Industry groups and align AIG’S U/W appetite for the target segment.
Manage AIG’S Salesforce database for all accounts with Independent Brokers.
Manage on boarding and termination of Independent Broker agencies.
Manage designated ad-hoc projects.

Key objectives

Ensure renewal of all Key renewals within designated portfolios in accordance with Profit Centre underwriting strategies.
Achieve new business budgets through account targeting/ pipeline management.
Further strengthen & build Independent Broker relationships.
Communicate and demonstrate AIG’s Right to Win in the marketplace with Independent Brokers
Facilitate academies, deal days, Independent Broker functions.
Support and assist strategically and operationally other AIG Distribution functions as well as the branch network to grow and develop Independent Broker portfolios.
Support our Multinational and Claims team and market our capabilities in this area of significant opportunity.
Support our FAC RI Re-Insurance growth plan.

Audit and Compliance
- Ensure adherence to audit requirements
- Ensure adherence to regulatory and compliance requirements

LI-AIG

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

**Functional Area**:
SM - Sales & Marketing

**Estimated Travel Percentage (%)**: Up to 25%

**Relocation Provided**: No

AIG South Africa

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