Senior Customer Relationship Manager

1 week ago


Johannesburg, South Africa Aramex Full time

**KEY RESPONSIBILITIES**
- Scheduling of business appointments with client base/book
- Achieve individual targets
- Maintain existing business
- Identify & grow client base and revenue through selling of additional supply chain products
- Establish customer needs, developing opportunities and grow customer base
- Update call and REACH reports
- Prepare and present proposals and presentations to clients
- Effectively and efficiently deal with client queries Identify and escalate possible threats to existing business

**MINIMUM REQUIREMENTS**
- Minimum requirement is a Matric (Grade 12) qualification
- Bachelor’s Degree or similar qualification and/or similar experience
- 5 Years corporate experience in managing a portfolio of clients
- Need to have worked for reputable corporates
- Proven track record of having made target
- Industry experience advantageous. Understanding of full supply chain (Freight, International & Warehousing products)
- Experience in presentation and negotiation of business solutions at senior management level
- Valid Code 08 driver’s license and own reliable transport
- Excellent communication skills

**SKILLS**
- Sound negotiation skills
- An eye for business opportunities
- Ability to work independently with minimum supervision
- Communication and Interpersonal Skills
- Problem solving and creative thinking
- Customer Service orientation
- Relationship Building

**COMPETENCIES**
- Integrity
- Problem solving
- Planning and organising
- Building and maintaining relationships
- Customer focus

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.



  • Johannesburg, South Africa Aramex Full time

    **CRM Executive**: **Purpose of the Job**: A **CRM Executive **is responsible for managing and improving the relationship between a business and its customers. This role involves implementing strategies to enhance customer satisfaction, retention, and loyalty. - Customer Engagement & Retention - Data Management & Analysis - Campaign Management - Customer...


  • Johannesburg, South Africa Sydsen Full time

    A well-established automotive dealership in Johannesburg North is seeking a **Customer Relationship Manager **to join their team. **The main purpose of this position**: - The role requires creative thinking and a real talent for communications - Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape...


  • Johannesburg, Gauteng, South Africa Aramex Full time

    Key Responsibilities. Scheduling of business appointments with client base/book. Achieve individual targets. Maintain existing business. Identify & grow client base and revenue through selling of additional supply chain products. Establish customer needs, developing opportunities and grow customer base. Update call and REACH reports. Prepare and present...


  • Johannesburg, Gauteng, South Africa Wesbank Full time

    IT Customer Relationship Manager page is loadedIT Customer Relationship ManagerApply locations Johannesburg time type Full time posted on Posted Yesterday time left to apply End Date: April 2, 2025 (5 days left to apply) job requisition id R31279Job DescriptionHello, IT Customer Relationship ManagerWelcome to FNB, the home of the #Changeables.We design for...


  • Johannesburg, Gauteng, South Africa Rmbwestport Full time

    IT Customer Relationship Manager page is loadedIT Customer Relationship ManagerApply locations Johannesburg time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 2, 2025 (4 days left to apply) job requisition id R31279Job DescriptionHello, IT Customer Relationship ManagerWelcome to FNB, the home of the #Changeables.We design for...


  • Johannesburg, Gauteng, South Africa Betway Group Full time

    Job SummaryWe are seeking a skilled and experienced Customer Relationship Manager to join our team at Betway Group.In this role, you will be responsible for managing a team of Relationship Managers and ensuring that they provide world-class customer experience. You will also work closely with the Manager to develop and implement customer experience...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    As a Customer Relationship Manager at Standard Bank of South Africa Limited, you will be responsible for resolving insurance policy queries on Assurance products according to business needs.You will provide a high level of service to customers, SBIB provincial offices, SBSA branches, and Underwriters by consistently portraying a corporate image and...


  • Johannesburg, South Africa eSoft Development and Technologies Full time

    Setting customer expectations and revenue goals. - Identifying customer demands and requirements. - Developing plans to address customer-specific needs. - Dealing with people of different backgrounds and temperaments. - Solving customer issues and complaints. - Planning strategies for customer care and conflict resolution. - Cross-selling products and...


  • Johannesburg, South Africa Whizants Full time

    **Role: Customer Relationship Manager** **Job Type: Permanent / **Full time contract** **Rate: R50 000 TCT per month** **Location: Gauteng (JHB)** **Minimum Requirements**: - 3-year Bachelors Degree or equivalent relevant experience in the same / similar role - Minimum 3 to 5 years specialised experience within the HR and Technology Field. - Customer...


  • Johannesburg, Gauteng, South Africa The Legends Agency Full time

    About Us">The Legends Agency is a renowned sales consultancy that prides itself on delivering exceptional results through high-level professional consultation. Our team is dedicated to building long-lasting relationships with customers, fostering a lifetime affair with our company.Our Mission">To delight and wow our customers by providing them with expert...


  • Johannesburg, Gauteng, South Africa GRW Full time

    Are you a results-driven and customer-focused individual looking for a challenging role? Do you have a passion for sales and business development? If so, we would like to hear from you! At GRW, we are seeking an experienced Key Account Manager to join our team.The ideal candidate will possess excellent communication and negotiation skills, as well as the...


  • Johannesburg, Gauteng, South Africa Retecon (Pty) Ltd. Full time

    Retecon (Pty) Ltd. is looking for a highly skilled Customer Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth and customer satisfaction.Main Responsibilities:Develop and execute customer engagement strategies to build strong relationships and...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    About the RoleWe are looking for a highly motivated and results-driven Sales Consultant to join our team. As a Customer Value Maximization Sales Consultant, you will play a critical role in redefining the customer experience and maximizing the value our customers receive.Your primary responsibilities will include:Crafting and presenting compelling value...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    Customer Value MaximizationWe are seeking a dynamic and creative Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Crafting and...


  • Johannesburg, Gauteng, South Africa City Logistics Full time

    Job category: Transport, Logistics and FreightLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: NoAbout our companyCity Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa...


  • Johannesburg, South Africa The Recruitment Council Full time

    Job Purpose: **Responsibilities**: Customer Relationship Management (CRM) Data - Ensure that an internal function and/or a cross-functional customer account team maintains high-quality customer information: monitor and review information quality to ensure that it is fit for purpose. Provide user input to the development or improvement of the customer...


  • Johannesburg, South Africa Pollock and Associates Full time

    Customer Relationship Manager Equity ~ Non Equity Johannesburg East - Gauteng Reporting to : Sales Manager To manage and maintain current Regional Accounts, ensure new business development, oversee Sales Agents and manage relationships with end-users to achieve business objectives Essential Qualifications, Experience & Skills - Experience in Food Service...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To manage the relationship with current potential customers to balance return on investment Negotiates and executes service level agreements - Manage the Service Level Management process and be accountable for running the client portfolio relationships of business units availing of Hogan Technology services - Management functions. -...


  • Johannesburg, South Africa Service Solutions Staffing Full time

    Gauteng , JHB - Central Customer Relationship manager - Luxury Retail Our client, a market leader in Luxury is seeking to employ a CRM at their Sandton Store Customer Relationship manager - Luxury Retail Our client, a market leader in Luxury is seeking to employ a CRM at their Sandton Store The Client Relations Manager is a key position within the...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    Job SummaryWe are seeking an experienced and results-driven Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Developing and...