Guest Relations Officer

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: - Welcome and...

This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the ultimate guest's experience from arrival to departure is seamless and in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

**Our client a well-established wine estate is looking to employ a Guest Relations Officer at their organization** **Location**:Stellenbosch, Western Cape **Requirements**: - Hospitality Certificate or Diploma - 2 years of experience in a similar role - Must have good computer and administration skills - Must have the ability to maintain a professional...

**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Our client is a renowned 5-star wine estate. They are looking for an exceptional **Guest Relations Officer** to ensure their guests have an unforgettable experience from arrival to departure. This is a unique opportunity...

Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...

Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...

Estate close to Stellenbosch is looking for a Guest Relations Officers who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assisting fellow colleagues of different departments if need...

**Responsibilities**: - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...

Our client in Stellenbosch, Western Cape, South Africa is looking for a guest relations officer, who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer will serve the needs of guests and assists fellow colleagues from different...

New opportunity has become available as Guest Relations Office with this award winning wine estate complex in the Cape Winelands area. As Guest Relations Officer you’ll be the heart of service standards, guest satisfaction & an excellent inter-departmental communicator, assisting in coordination of all estate departments & optimizing revenue. For this...

_ **JOB DESCRIPTION**:_ **The Guest Relations Officer for Jordan Luxury Suites and The Cellar Door** The main function of The Guest Relations officer is to deliver friendly and efficient customer service as well as to create a warm and welcoming atmosphere for all guests. The key aim is to anticipate clients’ needs to enhance the customer...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: Welcome and...

Our client, a reputable and well-established Property in the Stellenbosch area, has a vacancy for a qualified and experienced Guest relations Officer. You will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests...

**GUEST RELATIONS OFFICER** We are looking for a Guest Relations Officer who will be responsible for ensuring that guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves our guests’ needs and our fellow colleagues. **MAIN RESPONSIBILITIES** - Welcome and introduce...

An esteemed property renowned for its exceptional dining and hospitality is seeking a Guest Relations Officer. **Duties and Responsibilities**: - Serve as the first point of contact for guests, providing a warm welcome and an exceptional level of service throughout their visit. - Address and resolve guest inquiries and concerns promptly and with a...

Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...

Situated on one of the most spectacular privately owned wine estates in Stellenbosch, this luxury hotel and spa offers a unique and tranquil setting with stylish rooms and suites, each individually decorated, a choice of dining venues, a luxury day-spa and many venue options for the most romantic wedding imaginable. **ProStaffSelect **are in search of a...