Guest Relations Officer

5 months ago


Stellenbosch, South Africa Tych Business Solutions Full time

Our client in Stellenbosch, Western Cape, South Africa is looking for a guest relations officer, who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer will serve the needs of guests and assists fellow colleagues from different departments if need be.

**Requirements**:

- Hospitality Certificate / Diploma;
- At least 2-3 years experience in a similar role;
- Very strong computer and great administration skills;
- Passionate about the hospitality industry;
- Excellent interpersonal & communication skills, written and verbal in English (in person and telephonic)

**Job Type**: Permanent

Ability to Commute:

- Stellenbosch, Western Cape (required)



  • Stellenbosch, South Africa Jordan Wine Estate Full time

    _ **JOB DESCRIPTION**:_ **The Guest Relations Officer for Jordan Luxury Suites and The Cellar Door** The main function of The Guest Relations officer is to deliver friendly and efficient customer service as well as to create a warm and welcoming atmosphere for all guests. The key aim is to anticipate clients’ needs to enhance the customer...


  • Stellenbosch, South Africa Paradigm Recruitment Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: Welcome and...


  • Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

    Our client, a reputable and well-established Property in the Stellenbosch area, has a vacancy for a qualified and experienced Guest relations Officer. You will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests...


  • Stellenbosch, South Africa Karen Tupper Recruitment Full time

    An esteemed property renowned for its exceptional dining and hospitality is seeking a Guest Relations Officer. **Duties and Responsibilities**: - Serve as the first point of contact for guests, providing a warm welcome and an exceptional level of service throughout their visit. - Address and resolve guest inquiries and concerns promptly and with a...


  • Stellenbosch, South Africa Jobted ZA C2 Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: - Welcome and...


  • Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd. Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: - Welcome and...


  • Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    Guest Relations OfficerWe are seeking a skilled Guest Relations Officer to ensure a seamless experience for our guests. This role involves welcoming and introducing guests to our company's lodges and spa, as well as checking in and out guests. The Guest Relations Officer will pass relevant guest information to various departments and assist with bookings,...


  • Stellenbosch, South Africa Proactive Recruitment Full time

    A renowned establishment and wine estate in Stellenbosch is looking for a professional Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    This role is ideal for someone passionate about hospitality, with excellent communication skills, and a desire to deliver unforgettable guest experiences. As the Guest Relations Officer, you will be the face of the estate, ensuring guests receive a warm welcome and have their needs met from arrival to departure. **Key Responsibilities**: - Greet and...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the ultimate guest's experience from arrival to departure is seamless and in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...


  • Stellenbosch, South Africa Seasoned recruitment Full time

    We are looking for a Guest Relations Manager who will be responsible for ensuring that the guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Manager serves the needs of our guests and exceeds guests’ experience. **RESPONSIBILITIES**: - Welcome and introduce to guests; - Provide...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Career Growth, Hospitality Recruitment are looking for a Guest Relations Officer to provide high-quality service to our clients hotel guest and customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Officer responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...


  • Stellenbosch, South Africa Pro Tem Recruitment Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: Welcome and...


  • Stellenbosch, South Africa Pro Tem Recruitment Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...


  • Stellenbosch, South Africa Pro Tem Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Our client a well-established wine estate is looking to employ a Guest Relations Officer at their organization** **Location**:Stellenbosch, Western Cape **Requirements**: - Hospitality Certificate or Diploma - 2 years of experience in a similar role - Must have good computer and administration skills - Must have the ability to maintain a professional...


  • Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    We are seeking a skilled Guest Relations Officer to join our team at Pro Tem Recruitment. As a key member of our hospitality team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key Responsibilities:Welcome and introduce our lodges and spa to guests;Check-in and check-out guests;Pass relevant guest information to...