Service Coordinator, Sub Sahara Africa

6 months ago

Randburg, South Africa Hach Full time

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

**In this role, you will**:

- Schedule site work & workshop in collaboration with Service Manager.
- Develop and implement monthly/yearly departmental goals.
- Provide the clients with timely responses to requests, maintain and update client database.
- Ensure follow-up and scheduling calls are being made on time.
- Prepare & submit quotations to customers.
- Handle Service Contract renewals administration.

**Are you qualified?**
- Bachelor’s degree in business administration, Business Management, or a related field
- 2-3 years of experience as a Customer Service Coordinator, Customer Service Consultant, Customer Service Representative or a similar role in the Customer Service department
- Excellent written and verbal communication skills.
- Familiarity with Oracle, Microsoft Office (advanced Excel skills a definite plus), Service Max and Salesforce.
- Knowledge of the industry norms and practices
- Good time management, organizational skills, strong analytical and problem-solving abilities
- Having an eye for detail.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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