Kza sales Co-ordinator

6 months ago

Randburg, South Africa Krones Southern Africa (Pty) Ltd Full time

Division
- Sales
- Company
- Krones Southern Africa (Pty) Ltd
- Location
- Randburg, South Afrika
- Join as
- Professionals
- Worktime
- Full-time

Krones Southern Africa is located in Northriding Johannesburg, and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and manufacturing of high-speed equipment for the packaging and bottling industry.

Krones Southern Africa provides local engineering services for the beer and beverage industry within the Sub
- Saharan African region. We strive to provide excellent after-sales service and support. Our goal is to ensure that our customers maintain high standards of quality and productivity.

**Your tasks**:
Inquiries
- Receive inquiries both internal and external.
- Technical, commercial, and timely clarification of incoming inquiries with customers
- Capture the data in SAP and create the workflow for technical preparation by LCS Product-specialist’s.
- Liaise with customer regarding any queries or missing data.
- Liaise with internal technical support for any clarification required.

Quotations
- Creation of quotations, both basic and complex, on basis of technical preparations by product specialists.
- Include commercial terms and conditions, up-charging /discounting, freight, service, timing, lead time notification.
- Coordination with responsible salesperson for commercial clarification of the quote strategy (terms and conditions)
- Liaise with internal technical support for any clarification required.
- Follow-up quotations with the customer in a coordination with the Salesperson

Orders
- Receive orders from the customer and check for completeness - pricing, terms etc
- Communicate order details with Procurement and Finance for processing.
- Provide order confirmation to customer with lead times.
- Track order status and communicate internally and externally.
- Cooperation with LCS Project Manager for clarification (in alignment with salesperson)
- Liaise with Logistics regarding delivery conditions and execution.
- The coordinator needs to communicate across all levels and divisions, both local and international, with regard to all the stages set out above.

**Your profile**:

- Knowledge and experience
- Information Systems, SAP, CRM (Salesforce),
- 5 years Industry experience in a technical sales environment
- Exposure to multi-disciplinary complex projects
- Excellent interpersonal skills
- Qualifications and education required
- Higher Grade Matric
- Technical qualification would be an advantage.
- Personal behaviors and competencies
- Self-motivated, independent, solution orientated, deadline driven individual.
- Not intimidated by diversity of the position including technical nature
- Strong analytical ability, attention to detail and a strategic thinker
- Project a professional image, lead by example, encourage team-work and compliance with work processes and procedures
- Build mutually beneficial relationships internally and externally
- Specific Job Skills
- Excellent communication skills both verbally and written
- Organised in order to meet deadlines
- Strong initiative to complete specific tasks
- Solid problem solving skills
- Computer Skills
- Proficient in CRM (Salesforce), SAP MS Office - Word, Excel, PowerPoint, Project (pref)
- Emphasis on SAP
- Literacy and Numeracy
- Intermediary Excel tables
- Commercial Skills
- Ability to communicate (read and write) in English. Portuguese and German would be an advantage
- Other
- Able to travel 10% of the time, both domestic and foreign
- Possess a valid passport
- Prepared to take on additional tasks when required
- Valid drivers license To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.

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