Customer Service Administrator
3 months ago
Assigns job to pickers and packers.
Loading/unloading trucks.
Equipment storage
Create and input stock counts.
Collaborate with other departments (i.e. technical dept.) for optimisation of overall efficiency.
Abides by the rules and procedures.
Confirm delivery is correct vs P/O; Identification and pre-receipt goods; co-ordinate, identification labelling and bin location allocation.
Manage Staff (attendance register).
SHEQ
Results of stocktaking & analysis of stock counts
Productivity of loading & unloading of trucks
Capacity of warehouse
Correct documents flow should eliminate variances and supplier complaints (blocked accounts due documentation not processed)
Following process will eliminate goods stored, transferred incorrectly and variances in multiple warehouses and suppliers paid on time.
Staff performance-output, accuracy, attendance, and morale
Injuries, Health Protocols, Waste Disposal and Customer complaints e.g. damaged, incorrect goods and customer satisfaction
**Qualifications**:
Matric (Grade 12)
Forklift license
Relevant qualification in warehouse and stock control.
Experience
Relevant experience as foreman - preferably 2-3 year minimum
Good knowledge of transport and distribution operations
Behavioral attributes
People management skills
Multi-tasking ability
Strong problem-solving skills.
Team working
Highly organized
Stress tolerance
Ability to plan ahead and deal with unexpected issues.
Sound business and professional ethics
Analytical thinking
Between 1 - 3 Years
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