Automotive Customer Service and Service Retention Administrator

Job SummaryWe are seeking a highly skilled and professional Automotive Customer Service and Service Retention Administrator to join our team at Mototeam (Pty) Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Customer...

Duties include - Manage incoming calls by answering, screening, and forwarding them promptly, always maintaining a professional and friendly demeanour that reflects a strong customer service focus. - Update DCS for Customer Service and Service Retention, conducting follow-up calls to customers at 3 days, 7 days, 6 months, and 11 months. - Engage in customer...

We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administrative tasks, reporting, and other miscellaneous...

**Key Responsibilities**: **Issue Resolution**: Address and resolve customer complaints and issues promptly and professionally. Escalate complex issues to the appropriate department or management as needed. **Product Knowledge**: Maintain a thorough understanding of our automotive products, services, and promotions to provide accurate information and...

We are seeking a proactive and detail-oriented professional to manage customer service and administrative duties professionally and efficiently at a well-established automotive company in the region.Key Responsibilities:Handle incoming calls promptly and professionally, ensuring excellent customer experience.Conduct follow-up calls for new and returning...

Job SummaryWe are seeking a highly skilled and experienced Service Advisor to join our team at Mototeam (Pty) Ltd. As a key member of our service department, you will be responsible for providing exceptional customer service, managing service bookings, and ensuring seamless communication with our customers and technicians.Key ResponsibilitiesProvide...

**JOB PROFILE**: - Job Title: - Customer Retention and Sales Administration- Division: - Sales- Reports to: - Chief Sales & Marketing Officer**WORKING RELATIONSHIPS**: - Internal: - Sales - Finance/Accounts - Customer Support - Operations - Management - External: - Resellers - Customers **JOB SUMMARY**: - Main purpose of position: - Ensure that out of...

A challenging role awaits an experienced and detail-oriented Service Advisor to join our client's team in the automotive industry.We are looking for someone with a strong understanding of vehicle repair processes, parts, and industry-specific terminology. Experience as a Service Advisor, preferably in the automotive industry, is essential for this role.The...

At Mototeam (Pty) Ltd, we are seeking an experienced and skilled Automotive Service Coordinator to join our team.About the RoleThis is a unique opportunity to work in a dynamic workshop environment where you will be responsible for managing daily bookings, monitoring capacity, and optimizing scheduling to ensure maximum efficiency.The ideal candidate will...

About the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...

**Job Title: Experienced Trucking Administrator** Location**:Remote** Our esteemed clients, top transportation brokers, and trucking companies in the United States, seek adept and experienced Trucking Administrators to enrich their vibrant teams. As a Trucking Administrator, you will play a pivotal role in empowering and streamlining various operational...

A vacancy has been created for a Vehicle Service Advisor at a reputable vehicle dealership in the Johannesburg North area.The ideal candidate will possess:At least 3 to 4 years of experience working as a Vehicle Service Advisor or Aftersales Consultant.Proven track record of working within the motor industry, preferably with a corporate-branded dealership...

Service Advisor - Automotive IndustryOur client, a well-established automotive repair provider, is seeking a skilled and detail-oriented Service Advisor to join their team.The ideal candidate will possess experience in the automotive industry, a strong understanding of vehicle repair processes, and a focus on delivering exceptional customer service.Key...

Customer Service Representative Manufacturing Johannesburg North, Johannesburg - Gauteng - South Africa Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa. You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a...

**Location: Roodepoort - Office Based** **Role: Financial Services - Credit Insurance - Customer Service Consultant** A leading privately owned Financial Services company specialising in Credit Risk Insurance for large enterprises across several industries is looking for an experienced service consultant to join their dynamic team! The company offers a fast...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Customer Service consultant** We have a great opportunity for a Customer Service Consultant to join their team in Johannesburg. Duties: Telephonic follow up and phone calls to existing clients, Attending to customer service issues, Escalating, and resolving customer issues, Communicating all problems to managements and department...

**Job Advert Summary**: The purpose of this role is to nurture the customer relationship and acts as a sales enabler to drive re-purchase loyalty toward PPS Short Term Insurance products and services. This individual will ensure maximum correlation between customer requirements and PPS Insurance products and/or services to strive for consistent delivery by...

**Job Advert Summary**: - To maintain a complete and accurate client database, and to provide administration services to the defined sales and service team. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. **Minimum Requirements**: - Bachelor's Degree preferred, Post Matric Certificate/Diploma...

**Minimum Education and Experience required**: - Preferably a tertiary education. - Minimum of 5 years within a call centre environment including night shifts. - Knowledge of customer service principles and practices. - Excellent relationship building skills. - Psychological analysis ability. - Strong negotiation skills. **Duties**: - Must thrive on...