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Customer Experience Administrator
1 week ago
Division Tertiary
Business Unit Capsicum Culinary Studio
Minimum experience Entry Level
Company primary industry Hospitality
Job functional area Customer Service
**CUSTOMER EXPERIENCE ADMINISTRATOR**
Johannesburg
To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To
answer all telephonic calls in a professional manner and route the calls to the required extension.To
provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer.
**KEY RESULT AREAS**
- Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required extension.
- Provide efficient administrative support to the Campus Head and Customer Relations Officer (CRO).
- Assist Campus Head and Customer Relations Officer with the implementation and maintenance of ad hoc projects, as and when required.
**QUALIFICATIONS**:
- Grade 12 qualification (non - negotiable).
- Basic Higher Certificate (preferred).
- MS Office (Full package, including MS Outlook).
- MS Office Advanced, Company systems.
**EXPERIENCE**:
- 2 years administration front office.
- 1-year Executive assistant.
**SKILLS**:
- Advanced Oral & Written Communication.
- Time Management & Planning.
- Willingness to Learn.
- Customer Service Focused.
- Excellent communication and interpersonal skills.
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