Supervisor/administrator

2 weeks ago

Edenvale, South Africa One Touch Mobility Full time

**About us**

We are an MTN authorized Dealer to sell MTN Products and Services, we are in the telecommunications industry. Been in business for the past 20 years.

**Opportunity is at MTN Greenstone Shopping Centre**

**Job Description - Store Supervisor**
- Implementing plans, controls and standards for optimum performance and alignment with strategies
- To provide day-to-day management, support and guidance
- Any other such duties that may be reasonably expected within the course of duty

**Job Summary**
- Administer and control available resources to achieve goals and objectives
- Communicate goals clearly and facilitate achievement thereof
- Manage and motivate team to achieve agreed goals and targets
- Set boundaries within which direct reports will operate and clarify roles to match the level of expertise

and results required
- Communicate actively and effectively resolving any potential conflicts that may arise
- Evaluate and assess people performance
- Build and enforce a customer centric approach
- Build and maintain collaborative teamwork
- Coach, guide and motivate team / staff
- Build professionalism, loyalty and commitment to the organization
- Have the self-insight and flexibility to adapt to different situations
- Live the business brand - change and influence employees behaviour
- Manage diversity
- Suggest concrete ways to improve productivity, and improve resource utilisation
- Strive to automate processes and procedures wherever possible
- Communicate research results and recommendations to the relevant areas of the business to build a

competitive advantage
- Explore and recommend creative and innovative solutions to enhance performance
- Encourage continuous service improvement
- Implement cost-saving activities
- Dissemination of information
- Customer retention through customer contracts
- Team motivation
- Budget compliance

**Job Duties**

**Input into Operational Planning**
- Provide input into the long-term plan
- Research and consider best practice, local conditions, trends, as well as competitor activity
- Contribute towards continuous improvement and innovation at process and procedure level
- Input into identifying ways to fine tune systems and methods of service and product delivery in line

with changing work practices
- Recommend ways to exploit new opportunities to grow the business further

**Internal processes**
- Drive implementation of MTN & Business policies, processes, procedures and systems, ensuring

compliance with the set operational framework and monitor the execution thereof, making

recommendations for corrective actions where necessary
- Identify and facilitate improvement opportunities and initiatives at system, process and procedural level

to drive optimal and efficient sales and service levels
- Ensure that systems and controls are in place for optimal stock management and accurate forecasting

at the shops assigned
- Ensure effective methods and standards are in place for delivery of customer experience
- Identify, resolve or escalate business risks accordingly
- Alert stakeholders to potential risks

**Supervision and Sales Growth**
- Coordinate and manage the activities of Leads in the assigned area region
- Communicate strategy and implement action plans
- Drive and ensure execution of initiatives and activities
- Adopting corrective action where applicable
- Ensure and facilitate implementation of promotional plans
- Manage and maintain targets for the assigned stores
- Pursue opportunities to increase sales in the shops
- Determine and drive implementation of the best methods to reach sales, revenue and targets as

defined
- Ensure staff understand objectives and targets and are able to achieve required service levels
- Conduct and assist in the relevant analysis of market knowledge, trends and competitive information,

escalating information to the business as required
- Provide input into forecasting needs for the area
- Manage obsolescence, ensuring sell through of product and stock
- Identify training needs and liaise with Operational Managers to ensure sales teams are trained and

skilled to engage with customers and provision of effective sales and service argumentation and tools
- Resolve issues/ queries and liaise with relevant areas within MTN or the business

**Budget Management and Cost Control**
- Provide input into the forecasting, planning, development and review of the budget for the assigned

stores
- Communicate, monitor and control the annual budgets, assisting to ensure optimal budget

management and attainment of targets and reporting as necessary
- Ensure effective cash management and efficient use of financial resources
- Identify opportunities to generate additional revenue and minimise costs
- Report on achievement of monthly targets

**Customer Satisfaction**
- Establish and build relationships with all relevant stakeholders
- Align service delivery to changing market segments
- Understand customer needs and develop and fi

  • Customer Service Supervisor

    6 days ago

    Edenvale, South Africa Enshrine Placements Full time

    Customer Service Supervisor - Edenvale, Gauteng - Job ID 3998 Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project...

  • Customer Service Supervisor

    4 weeks ago

    Edenvale, South Africa Donaldson Filtration Systems Full time

    Position: Customer Service Supervisor Location :Edenvale Permanent Role Job Description Summary Responsible for all customer service activities, ensuring customers receive supreme service whilst we achieve our commitments. Accelerated growth in service contract work DUTIES AND RESPONSIBILITIES Achieve sales target & margin per commitment Customer on time...

  • Admin Office Supervisor

    4 weeks ago

    Edenvale, South Africa One Touch Electronics Full time

    We are looking to employ a reliable Admin Office Supervisor at our Edenvale office, full time. **Responsibilities**: - Experience in administration and customer services - Knowledge in Microsoft Office 365- Excel, Word, PDF - Computer literate - Invoicing and quotes - Diary Management - Supervise staff by giving them their jobs and stock for the...

  • Admin Office Supervisor

    2 weeks ago

    Edenvale, Gauteng, South Africa One Touch Electronics Full time

    We are looking to employ a reliable Admin Office Supervisor at our Edenvale office, full time.Responsibilities: Experience in administration and customer services Knowledge in Microsoft Office 365 Excel, Word, PDF Computer literate Invoicing and quotes Diary Management Supervise staff by giving them their jobs and stock for the dayRequirements: Desired...

  • Capital Equipment Administrator

    2 weeks ago

    Edenvale, South Africa Layla Placements Full time

    Capital Equipment Administrator required for a well-established company based in Edenvale with; - Grade 12 - 3-5 years medical or pharmaceutical equipment experience - Computer Literate - know Macola and Goldmine - Effective time management and record keeping - Methodical - Ability to work under pressure. - Good communication and interpersonal skills with...

  • Procurement Logistics Supervisor

    4 weeks ago

    Edenvale, South Africa Layla Placements Full time

    Procurement and Logistics Supervisors required for a well-established company based in Edenvale with; - Grade 12 - Relevant qualification in Procurement and Logistics. - 10 years’ experience in a relevant procurement role. - Experience having worked in a medical, printing and packaging industry - Manage national stock levels of consumable capital...

  • Customer Service Supervisor

    4 weeks ago

    Edenvale, South Africa Enshrine Placements Full time

    Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management. **Position Details**: Permanent Manager Achieve sales...

  • Procurement Logistics Supervisor

    2 weeks ago

    Edenvale, Gauteng, South Africa Layla Placements Full time

    Procurement and Logistics Supervisors required for a well-established company based in Edenvale with; Grade 1 Relevant qualification in Procurement and Logistics. 10 years' experience in a relevant procurement role. Experience having worked in a medical, printing and packaging industry Manage national stock levels of consumable capital equipment, life...

  • Customer Service Supervisor

    2 weeks ago

    Edenvale, Gauteng, South Africa Enshrine Placements Full time

    Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management.Position Details:PermanentManagerAchieve sales target &...

  • Customer Service Supervisor

    6 days ago

    Edenvale, South Africa MCH International Recruitment Full time

    Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management. **Position Details**: Permanent Manager Achieve sales...

  • Bond Administrator

    3 weeks ago

    Edenvale, South Africa Barron Full time

    **Job Purpose** The purpose of the Bond Administrator is to assist in the efficient management and administration of bond transactions, ensuring accuracy, compliance, and timely settlement. The Bond Clerk support the bond trading team by processing trades, coordinating settlements, maintaining documentation, and providing excellent service to clients. **Job...

  • Operations & Solutions Supervisor

    1 month ago

    Edenvale, South Africa Adzuna ZA B C2 Full time

    PURPOSEThe purpose of the job description is to ensure that an employee understand their job specification in terms of the roles, responsibilities, and authorities within We Buy Waste COMPETENCE REQUIREMENTSEDUCATIONGrade 10Drivers Licence TRAININGNo training is required, this is a trainee position, thus all training will be provided. EXPERIENCE5 years...

  • Operations & Solutions Supervisor

    1 month ago

    Edenvale, South Africa Cre8work Full time

    PURPOSEThe purpose of the job description is to ensure that an employee understand their job specification in terms of the roles, responsibilities, and authorities within We Buy Waste COMPETENCE REQUIREMENTSEDUCATIONGrade 10Drivers Licence TRAININGNo training is required, this is a trainee position, thus all training will be provided. EXPERIENCE5 years...

  • Operations & Solutions Supervisor

    1 month ago

    Edenvale, South Africa Cre8work Full time

    PURPOSE The purpose of the job description is to ensure that an employee understand their job specification in terms of the roles, responsibilities, and authorities within We Buy Waste   COMPETENCE REQUIREMENTS EDUCATION Grade 10 Drivers Licence   TRAINING No training is required, this is a trainee position, thus all training will be provided.  ...

  • Internal Sales Administrator

    2 weeks ago

    Edenvale, Gauteng, South Africa TMS Cladding and Louvre Solutions Full time

    Administrative Clerk Job SummaryAdministrative Clerk Duties and Responsibilities Answer and direct telephone calls Communicate with customers, employees, and others to answer questions, address complaints, explain information, and take orders Maintain updated systems for filing, inventory, mailing, and databases Handle incoming and outgoing office...

  • Capital Equipment Administrator

    4 weeks ago

    Edenvale, South Africa Ability Recruitment Full time

    **Job Information**: Industry **Medical*** Work Experience **4-5 years*** Salary **420000*** Currency **ZAR*** City **Edenvale*** Province **Gauteng*** Country **South Africa*** Postal Code **1609** To ensure that the capital equipment administrator function operates efficiently and effectively, and quotes and tenders are processed and...

  • Capital Equipment Administrator

    5 hours ago

    Edenvale, South Africa Ability Recruitment Full time

    **Job Information**: Industry **Medical*** Work Experience **4-5 years*** Salary **420000*** Currency **ZAR*** City **Edenvale*** Province **Gauteng*** Country **South Africa*** Postal Code **1609** To ensure that the capital equipment administrator function operates efficiently and effectively, and quotes and tenders are processed and...

  • Warehouse Administrator

    4 weeks ago

    Edenvale, South Africa Signature Cosmetics & Fragrances Full time

    Responsibilities: - Receive orders from allocated stores - Check order received against requirements e.g., pack sizes - Address any queries with the store and finalise order - Forward approved order to Inventory for loading onto F&O - Receive invoices for picked orders and file in relevant store file - Capture allocated JAB orders, print orders and forward...

  • Technical Marketing Sales Administrator

    2 weeks ago

    Edenvale, Gauteng, South Africa Rhinoworks Full time

    Administrative Clerk Job SummaryAdministrative Clerk Duties and Responsibilities Quoting & Invoicing Follow up on quotes sent out Set up G Code Programs for CNC machines Communicate with customers, employees, and others to answer questions, address complaints, explain information, and take orders Maintain updated systems for filing, inventory, mailing, and...

  • Capital Equipment Administrator

    2 weeks ago

    Edenvale, Gauteng, South Africa Ability Recruitment Full time

    Job Information:IndustryMedicalWork Experience4-5 yearsSalary420000CurrencyZARCityEdenvaleProvinceGautengCountrySouth AfricaPostal Code1609To ensure that the capital equipment administrator function operates efficiently and effectively, and quotes and tenders are processed and submitted timeously, supporting the Marketing Department, and working...