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Customer Service Supervisor
6 days ago
Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management.
**Position Details**:
Permanent
Manager
Achieve sales target & margin per commitment.
Customer on time delivery of min 95%.
Stock availability of at least 95%.
Inventory management / Replenishment.
Price list management / publish quarterly.
Develop service / surveys per agreed targets.
Service level agreements for all service work.
EQT project management / order execution (AFM + EQT).
Product support for sales teams including eCOM.
Monthly reporting.
Customer support (deliveries, new products, finance).
**Location**: Edenvale, Gauteng
**Job Qualifications, Skills & Experience**:
Target driven with supreme customer focus.
Minimum 3 years’ experience in a similar role.
Oracle knowledge (or a similar ERP system).
Excellent verbal and written communication skills.
Sound administration skills.
High morals & integrity.
Commercial degree.
**Company Description**:
Our client has a proven reputation for performance, quality, innovation, safety, and integrity. They are at the forefront of technological advancement through ongoing research and development and continuous interaction with international research institutions.
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