Employee Engagement Officer

2 weeks ago

Umhlanga, South Africa Kura (SA) Full time

Kura is a global CX outsourcer. We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be recognised as “Unrivalled in Developing People."

Working closely with our clients, our operations and our support teams, we consistently deliver top decile performance.

**ROLE DETAILS**
- **Support the HR & Recruitment Manager with the development and execution of Kura’s employee engagement strategy. Assist in planning and implementation of inspiring and measurable engagement activity which align to our vision and values.**_

**DUTIES AND RESPONSIBILITIES**
- Ensuring that the business employee engagement strategy is understood and communicated to management and employees.
- Designing and implementing initiatives to enhance employee satisfaction, motivation, and positive working environment.
- Creation of engagement activity that promote and explain our vision, strategy, and culture across a range of events including team building, employee committees and recognition events.
- Tracking and analyse of engagement metrics, providing insights for continuous improvement.
- Working with third party partners in line with Engagement strategy
- Event management
- Providing Marketing with engagement activity collateral - photo's / written content to market
- Collaborative work with Internal committees

**EDUCATION AND QUALIFICATIONS**
- A relevant marketing and/or communication degree or equivalent experience is essential.

**SKILLS, KNOWLEDGE AND CAPABILITY**

**Essential**
- Communication Skills - Verbal and written Communication
- Stakeholder Analysis and Relationship Building
- Skill in establishing and maintaining positive relationships with diverse stakeholder groups
- Event Planning and Management
- Ability to plan and execute engagement events, considering logistics, budget and participant engagement
- Strategic Thinking
- Skill in developing and implementing long-term engagement strategies aligned with organizational goals
- Flexibility and Adaptability
- Ability to adjust strategies based on evolving organizational needs and changing stakeholder dynamics
- Digital and Social Media Literacy
- Knowledge of social media platforms and the ability to leverage them for effective engagement.

**Act with integrity at all times when representing our business and its people**
- Ambassador for KURA values and brand Preferred
- Solutions orientated
- Endless enthusiasm with determination to over achieve on set target

**Next Step**

Ability to commute/relocate:

- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

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