Chief People Officer

2 months ago


Umhlanga, South Africa GBS Full time

Established in 2010, GBS stands as a beacon of innovation, performance and enduring customer satisfaction. We pride ourselves on fostering a dynamic and inclusive workplace where innovation thrives, and every employee is empowered to contribute their best.

As we continue to grow, we are seeking a visionary **Chief People Officer (CPO)** to lead our human resources strategy and drive our people-centric initiatives.

The Chief People Officer (CPO) will serve as a strategic partner to the executive team, responsible for crafting and executing the company’s human capital strategy. This role encompasses oversight of all facets of the people function, including talent acquisition, employee relations and engagement, compensation and benefits, organizational culture, and overall HR operations. We seek a forward-thinking leader who is passionate about fostering a positive work environment and driving organizational excellence through a people-first approach.

**Key Responsibilities**:

- ** Strategic Leadership**:

- Develop and implement a comprehensive people strategy aligned with the company’s business objectives.
- Partner with the executive team to address organizational challenges and leverage opportunities.
- Drive organizational change initiatives and ensure they align with business goals.
- ** Talent Acquisition and Management**:

- Oversee recruitment and onboarding processes to attract and retain top talent.
- Develop and execute talent management strategies, including succession planning and career development.
- Cultivate a high-performance culture through effective performance management and employee engagement programs.
- ** Employee Relations and Engagement**:

- Manage employee relations issues, providing guidance on conflict resolution and disciplinary actions.
- Design and execute programs to enhance employee satisfaction and retention.
- Promote open communication and feedback mechanisms to ensure employee voices are heard.
- Develop strategies to improve employee engagement, work-life balance, and job satisfaction.
- Implement feedback systems to measure and enhance employee engagement and address concerns proactively.
- Design and promote programs that foster a positive work environment, team building, and employee well-being.
- Establish recognition programs to celebrate individual and team accomplishments, reinforcing a culture of appreciation.
- ** Compensation and Benefits**:

- Oversee the design and administration of competitive compensation and benefits programs.
- Ensure compliance with legal and regulatory requirements related to compensation and benefits.
- Review and enhance payroll processes to ensure compliance and efficiency.
- ** HR Operations**:

- Optimize HR processes and systems for enhanced efficiency and effectiveness.
- Monitor and analyze HR metrics to drive data-informed decisions and continuous improvement.
- ** Driving Culture**:

- Design and implement a cultural strategy that aligns with the company’s vision and values, fostering inclusivity, innovation, and collaboration.
- Serve as a role model for organizational culture, demonstrating and promoting behaviors and attitudes that support company values.
- Conduct regular assessments of organizational culture and use insights to drive continuous improvement.
- Integrate culture into all aspects of the employee lifecycle, from recruitment to career development.
- ** Reward and Recognition**:

- Ensure alignment of people strategies with company goals and adapt strategies based on evolving priorities.
- Facilitate the alignment of individual and team goals with organizational objectives, ensuring clarity and transparency.
- Lead change management efforts related to people initiatives, ensuring smooth transitions and mínimal disruption.

**The successful incumbent must have the following qualifications and experience**:

- _ BA in Human Resources, Business Administration, or a related field_; advanced degree or MBA specializing in HR, Organizational Development, or Leadership preferred.
- ** 10-15 years of progressive HR experience**, including at least 7 years in senior leadership roles,
- Experience within a call center environment is essential
- Extensive experience in leading HR teams, talent management, and performance management.
- Proven track record in strategic planning, employee engagement, and culture development.
- Experience in managing employee relations, conflict resolution, and developing engagement programs.
- Proficient in designing and administering competitive compensation and benefits programs.
- Skilled in optimizing HR processes and leveraging HR metrics for informed decision-making.
- Demonstrated ability to design and implement cultural strategies that align with organizational values.

**Skills**:

- Proven leadership and change management skills.
- Strong understanding of HR best practices, employment laws, and regulations.
- Excellent interpersonal and communication skills, with the ab


  • Chief People Officer

    1 month ago


    Umhlanga, South Africa GBS Full time

    At GBS, we have built a legacy of innovation, performance, and service excellence. We know highly motivated and engaged employees are what makes a successful company which is why we are looking for a HR champion for our people-centric organisation. This role offers a unique opportunity to create a comprehensive people experience by harmonising and...


  • Umhlanga, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - Urgent Vacancy - People and Culture Manager** **Luxury Hotel - Umhlanga** **Requirements**: - Relevant HR diploma or equivalent - Essential - At least 3-5 years’ experience in a Senior HR Role in a 4 or 5-star environment, - Experience in working with unions recommended - Experience in the hospitality industry-Preferred. -...


  • Umhlanga, KwaZulu-Natal, South Africa Talksure Full time

    Job Title: Group Head of ITWe are seeking a highly experienced and visionary Group Head of IT to lead our technology strategy and drive innovation across our organization.Key Responsibilities:Technology Strategy: Develop and communicate a comprehensive IT strategy that aligns with our business goals and champions digital transformation...


  • Umhlanga, KwaZulu-Natal, South Africa Talksure Full time

    Job Title: Group Head of ITWe are seeking a highly experienced and visionary Group Head of IT to lead our technology strategy and drive innovation across our organization.Key Responsibilities:Technology Strategy: Develop and communicate a comprehensive IT strategy that aligns with our business goals and objectives.Operational Leadership: Lead, coach, and...


  • Umhlanga, South Africa GBS Full time

    The successful incumbent must display a strong technical acumen, excellent leadership skills and be business savvy. A deep understanding of software development, cloud computing, cybersecurity, and emerging technology trends is crucial. **KEY RESPONSIBILITIES**: **1. Technological Strategy**: - Develop and articulate the company's technology strategy,...

  • Engagement Manager

    5 months ago


    Umhlanga, South Africa Nutuncx Full time

    **Job Purpose**: The Engagement Manager’s core function is to drive the ownership and accountability of the engagement function. To lead a highly energised, top performing Engagement Team to support the overall objectives of the business. This team’s objective is to add the WOW factor to the people experience through the Engagement and Wellness...


  • Umhlanga, KwaZulu-Natal, South Africa Fouche & Co Recruitment Full time

    Financial Reporting ManagerThe Financial Reporting Manager will play a crucial role in maintaining the company's financial health and supporting strategic objectives through effective financial leadership. This position is responsible for overseeing all aspects of financial reporting, compliance, budgeting, and forecasting.Key Responsibilities:Financial...


  • Umhlanga, South Africa GBS Full time

    Are you driven by a passion for cultivating a vibrant employee culture and fostering engagement? Do you excel in designing and executing innovative employee engagement strategies and thrive in problem-solving? We are seeking a dynamic people-focused **Employee Engagement Officer** to spearhead initiatives that build a positive workplace atmosphere and boost...


  • Umhlanga, KwaZulu-Natal, South Africa BCXP Full time

    Job SummaryWe are seeking a highly skilled and experienced Tech Officer: Customer Engineer to join our team at BCX. The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and resolving technical issues in a timely and professional manner.Key ResponsibilitiesProvide technical...


  • Umhlanga, South Africa Hair Clinic International Full time

    Location: Umhlanga, Durban We are looking for a strong administrative individual with great time management & people skills, excellent telephone manner & attention to detail. Minimum requirements: - 3 years working experience within an administrative/receptionist role. - Extremely strong administrative skills. - Excellent customer service skills. - Above...


  • Umhlanga, South Africa Kura (SA) Full time

    Kura is a global CX outsourcer. We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be recognised as “Unrivalled in Developing...


  • Umhlanga, South Africa Fouche & Co Recruitment Full time

    Our client operates in a dynamic environment, requiring innovative financial strategies to maintain growth. They are committed to compliance, financial excellence, and aligning their processes with global standards like IFRS to ensure a sustainable future.The Financial Reporting Manager will report to the Chief Financial Officer and oversee all aspects of...


  • Umhlanga, South Africa Fouche & Co Recruitment Full time

    Our client operates in a dynamic environment, requiring innovative financial strategies to maintain growth. They are committed to compliance, financial excellence, and aligning their processes with global standards like IFRS to ensure a sustainable future.The Financial Reporting Manager will report to the Chief Financial Officer and oversee all aspects of...


  • Umhlanga, South Africa Vicit Full time

    **Location: uMhlanga** **Contract: Permanent** **Working Pattern: Office based** **Company** Growth Resourcing helps ambitious UK businesses grow with hungry, ambitious people in South Africa. If you’ve aspirations to achieve and are struggling to find the right people to scale at pace, we have the solution. Changing lives for our customers and our...


  • Umhlanga Rocks, South Africa Jobted ZA C2 Full time

    Our client operates in a dynamic environment, requiring innovative financial strategies to maintain growth. They are committed to compliance, financial excellence, and aligning their processes with global standards like IFRS to ensure a sustainable future. The Financial Reporting Manager will report to the Chief Financial Officer and oversee all aspects of...


  • Umhlanga, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness UnitCPSDepartmentCustomer First Centre (CFC)Reports toManager: IT Service Desk Job Grade/LevelOP1Core DescriptionTo provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimising equipment downtime and ensuring client...

  • Wellness Initiator

    5 months ago


    Umhlanga, South Africa Flash Fitness Full time

    **JOB DESCRIPTION - WELLNESS INITIATOR** **Minimum ** **JOB DESCRIPTION - WELLNESS INITIATOR** **Minimum Qualifications/ Experience Required for this Position**: - Grade 12 - Legitimate Fitness/PT qualification or equivalent - Relevant tertiary qualification or additional fitness qualifications would be a great advantage - 2-3 years’ experience working...


  • Umhlanga, South Africa Meridian Group Full time

    **Role Purpose** The Marketing Specialist role is to work closely between the Executive team, People lead and Operations team to develop and execute marketing initiatives that ensure we attract new customers, and new talent while ensuring our existing people and customers are excited about who we are and stay informed on key company initiatives. **What are...

  • Biokineticist

    4 months ago


    Umhlanga, South Africa Flash Fitness Full time

    **JOB DESCRIPTION - BIOKINETICS** **Minimum Qualifications/ Experience Required for this Position**: - Bachelor's degree with Human Movement Science - The Biokineticist needs to be registered with BASA, HPCSA, be up to date on first aid, done the Vitality training and experience in the field - 1 year experience working in a Gym/ Fitness environment -...

  • Biokineticist

    5 months ago


    Umhlanga, South Africa Flash Fitness Full time

    **JOB DESCRIPTION - BIOKINETICS** **Minimum Qualifications/ Experience Required for this Position**: - Bachelor's degree with Human Movement Science - The Biokineticist needs to be registered with BASA, HPCSA, be up to date on first aid, done the Vitality training and experience in the field - 1 year experience working in a Gym/ Fitness environment -...