Human Resources Officer

1 week ago

Umhlanga, South Africa Marriott International, Inc Full time

**Job Number** 22140149

**Job Category** Human Resources

**Location** Protea Hotel Fire & Ice Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The HR Officer directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

**CANDIDATE PROFILE**

**Education and Experience**
- Minimum of a 3-year degree/diploma in Human Resources from an accredited university and 5 (five) years experience in human resources or related professional area. Minimum 2 years within a management role is required.

**CORE WORK ACTIVITIES**

**Leading and Monitoring Recruitment and Hiring Activity**
- Manage all administrative aspects of the employee life cycle.
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources.
- Conduct reference and background checks on new hires in line with Marriott standards (MIP 64).
- Ensure that the hotel complies with the company’s recruitment and selection procedures by providing ongoing recruitment support to recruiting

line managers.
- Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.

**Employee Benefits Administration**
- Assist with the completion of UIF forms for terminated employees and employees on maternity leave.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Administer all relevant employee benefits and ensure associates are educated on all employee benefits offered by the hotel.

**Managing Employee Development**
- Drive the Hotel and departmental orientation program for new hires or inter department transfer employees to receive the appropriate training to successfully perform their job.
- Drive all training programmes and coordinate implementation thereof.
- Draw up and review monthly training reports.
- Assist in developing the annual training plan and budget.
- Monitor and evaluate training activities.
- Maintain accurate and updated records of all training interventions.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs.
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

**Maintaining Employee Relations**
- Monitor the staff morale and overall climate assessment of the hotel and raise concerns with the General Manager timeously.
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Regional HR Team when required.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
- Ensure companies active involvement in Take Care activities as well as the administration of Engagement Surveys.
- Represent the company at the CCMA when required.
- Actively assists and partners with the contracted Employee Relations service provider to fulfil their mandate.

**Managing Legal and Compliance Practices**
- Ensure compliance with all aspects of Sectoral Determination 14, LRA and BCEA and Occupational Health and safety act and all other relevant legislation applicable to the hotel.
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and en

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