Application Support Analyst

3 weeks ago


Randburg, South Africa Boardroom Appointments Full time

**Minimum requirements**:

- Have experience in monitoring and deploying
- Are able to support Linux servers
- Have Ansible experience
- Minimum Qualification - Completed relevant undergrad degree/diploma
- Preferred Qualification - Post graduate degree

**Responsibilities**:

- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Be responsible for the timely and effective response of IT systems user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses
- Manage installation of planned system solutions and changes against required System Application Plan
- Improve user experience by pro-actively advising of issues or fixes being implemented on the system using the appropriate communication avenues.
- Translate Business Strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Assists with first level testing of system fixes prior to placement in production environment by providing onsite implementation support if required



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