Technical Sales Administrator
4 weeks ago
**Job Description: Technical Sales Administrator**
**Position**: Technical Sales Administrator - Alu-Cab Fitment Centre
**Department**: Sales / Admin
**Reports to**: Sales Manager
**Position Overview**:The Technical Sales Administrator supports the sales manager by handling administrative and technical tasks to ensure smooth and efficient sales processes. This role requires a blend of administrative skills, technical knowledge, and customer service capabilities to assist in sales operations, manage customer inquiries, and provide support for product and service offerings.
**Key Responsibilities**:
**Sales Support and Administration**
- Prepared and managed sales quotations, proposals, and orders accurately.
- Process orders
- Assist the sales manager and technical branch administrator with customer inquiries, follow-up communication, and scheduling.
**Customer Service and Support**
- Provided technical information and support to clients and helped troubleshoot any issues related to the products or services.
- Ensure timely resolution of customer issues and escalate complex issues to relevant departments as necessary.
**Qualifications**:
- **Minimum Requirement**: Grade 12 certificate.
- **Preferred Qualification**: A qualification in commerce is advantageous.
- **2-3 years**: Relevant experience in a sales and admin role within the motor industry is advantageous
**Skills**:
- Experience in sales or customer service (background in the 4x4 or outdoor industry is a plus).
- Knowledge of 4x4 equipment, vehicles, and outdoor gear is highly desirable.
- Strong communication and problem-solving skills with a customer-oriented approach.
- A passion for off-roading, camping, or outdoor adventures.
- Flexibility to work weekends and additional hours as needed
**Education**:
- High School (matric) (required)
**Experience**:
- 5G: 2 years (required)
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