Client Service Suite Technical Support Specialist
2 days ago
About us, purpose, experience and qualifications
**about us**:
**purpose**:
- To provide clients with high quality navigational, administrative and technical assistance on all queries relating to electronic banking product sets and channel related requests**experience and qualifications**:
- Minimum Grade 12; IT-related qualification advantageous e.g. A++, N+ or SQL
- Experience:
- Minimum 3 years’ experience in a call centre environment supporting electronic banking products
- Electronic banking knowledge including products such as Internet and Host to Host
- Solid call centre skills
- JAVA knowledge advantageous
- Technical Pre-requisite:
- Working knowledge of the following is advantageous:
- A variety of internet browsers
- Siebel or equivalent CRM tool
- Hogan advantageous
- Competencies
- Monitoring and Measuring
- Analysis & Attention to detail
- Problem Solving
- Judgement and Decision Making
- Process and Technological Competence
- Solutionist Thinking
- Connector
- Drive & Action Oriented
- Time and Self-Management
- Excellence & Quality Orientation
- Customer Service Orientation
- Building Relationships
- Customer Service Orientation
-
Client Service Support Specialist
7 months ago
Johannesburg, South Africa Nedbank Full time**Job Purpose** - To be the direct contact between the external customer and Nedbank to build and maintain relationships according to TS and CIB customer and sales strategy. Provide operational and servicing support to the CIB TS client to best meet their needs across the end-to-end products, channels and solutions life cycle in line with Nedbank's client...
-
Technical Support Specialist
3 weeks ago
Johannesburg, South Africa Lesaka Technologies Full timeA vacancy exists for a **Technical Support Specialist** within **Kazang Insights - Micro Merchant Division**, in **Rosebank, Johannesburg**. The Technical Support Specialist provide telephonic support on all technical-related matters to the field teams supporting the company operations. Key Responsibilities include, but are not limited to: - Provide...
-
Technical Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Happy Elephant Full timeAbout the RoleThe Technical Support Specialist will provide client-specific IT support to end-users, handle IT-related problems in order of priority, and ensure that all issues are resolved within the optimum time scale.You will work closely with the Service Desk and other support teams to achieve deliverables supporting the IT Services contract.This is a...
-
Technical Support Specialist
2 days ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Northern Suburbs Annually A well-established global Law Firm is seeking a Technical Support Specialist. The technical support specialist is a generalist position devoted to all aspects of computer assets management, set-up, installation, troubleshooting, service, upgrades, and maintenance. **EXPERIENCE**: - 3 - 5 years technical support...
-
Technical Support Specialist
7 months ago
Johannesburg, South Africa Perssol Full time**Company Description** PersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements. **Role Description** This is a full-time on-site role for a Technical Support...
-
Technical Sales Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Aim Personnel Services Full timeAim Personnel Services is seeking a skilled Technical Sales Support Specialist to join their team in the West Rand area. As a Technical Sales Support Specialist, you will be responsible for providing technical support to customers and clients, ensuring that they have the best possible experience with our products and services.Estimated salary: R250,000 -...
-
Finance and Client Technical Services Specialist
5 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Finance & Customer Technical Services Specialist.** Do you have a degree in Accounting or Financial Management? Experience in the financial services environment? Read on! Aon Re Africa is recruiting a Finance & Customer Technical Services Specialist in our Finance department, based on a hybrid basis from our Head Offices in Sandton....
-
Client Service Technical Specialist-1
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To focus on providing technical support and expertise to resolve client challenges and issues in engaging with the company. To utilise specialist knowledge in resolving host-to-host connectivity issues, conducting regression testing in User Acceptance Testing (UAT) environments, and ensuring changes into production.- Resolve host-to-host...
-
Technical IT Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Zecutive Consultants Full timeAt Zecutive Consultants, we are seeking a skilled Technical IT Support Specialist to join our team.Job SummaryWe require an experienced individual to provide top-notch technical support and services to our clients. This includes troubleshooting and resolving technical issues remotely, assisting with enterprise solutions, networks, and exchange servers.Key...
-
Technical Service Specialist
2 days ago
Johannesburg, South Africa Redheads Group Full timeJoin our innovative team, a **global leader in electrification solutions**! We are currently seeking a highly skilled **R&D Team Leader for our Services Division in the Federal Capital Territory, Nigeria**. In this role, you will be responsible for ensuring the effective delivery of our service portfolio, adhering to company standard processes and safety...
-
Senior Technical Support Specialist
6 months ago
Johannesburg, South Africa Perssol Full time**Job description** **Company Description** PersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements. **Role Description** This is a full-time on-site role for...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeCompany OverviewProfessional Career Services is a leading provider of recruitment services, committed to connecting talented individuals with exciting job opportunities.We are seeking a highly skilled Technical Support Specialist to join our team in the bicycle services industry.
-
Senior IT Technical Support Consultant
7 months ago
Johannesburg, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg - Information Technology **Senior IT Technical Support Consultant (JB3246)** **Woodmead, Johannesburg** R35 000 - R45 000 per month **Duration**: Permanent **Overview** - Our client is a leading provider of Managed IT, Cloud, and Security Services. We are assisting them in finding a highly skilled Senior IT Technical Support...
-
Technical Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Liyema Consulting Full timeAbout the Role: Liyema Consulting is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Job Description:Key Responsibilities:Respond to customer inquiries in a timely and professional mannerIdentify and...
-
Client Success Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Dananda Talent Full timeJob Overview:We are seeking a Client Success Specialist to join our team at Dananda Talent. As a Client Success Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional service and support. This is an excellent opportunity for a detail-oriented and organized individual to take their career to the next...
-
IT Field Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa The Personal Link Full timeWe are looking for a skilled IT Field Support Specialist to join our team at The Personal Link in East Rand. This is an exciting opportunity for individuals with excellent technical skills and experience in desktop support.The ideal candidate will have at least 3 years of relevant experience and a strong background in Windows platform, Microsoft office...
-
Client Support Specialist
1 day ago
Johannesburg, Gauteng, South Africa Curiska Full timeCompany OverviewCuriska is a leading provider of innovative solutions for institutional clients. Our team is dedicated to delivering exceptional support and service.Job DescriptionWe are seeking an experienced Client Support Specialist to join our team in Rosebank. The successful candidate will be responsible for managing client inquiries, resolving...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Vox Telecommunications Full timeJob Summary:Vox Telecommunications seeks a highly skilled Technical Support Specialist - Connectivity Services to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues.About the Role:Provide first-call resolution to customers by identifying, prioritizing,...
-
IT Infrastructure Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeJob Title: IT Infrastructure Support SpecialistWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Blueion Support Services.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment supporting a global 24/7 Microsoft-based infrastructure across multiple datacenters.You will be working...
-
Onsite Technical Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Status Staffing Full timeAbout the RoleStatus Staffing is seeking an experienced Onsite Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.