Senior Technical Support Specialist

5 days ago


Johannesburg, South Africa Perssol Full time

**Job description**

**Company Description**

PersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements.

**Role Description**

This is a full-time on-site role for a Technical Support Specialist Team Leader located in Johannesburg, responsible for providing technical support and troubleshooting assistance to clients. The Technical Support Specialist will be responsible for ensuring customer satisfaction and providing excellent customer support.

**Responsibilities**:
You will be responsible to Maintain the following.
- Ticket Management
- User Account Management
- Remote Access and Mobile Devices
- Documentation and Knowledge Base
- User Training and Education
- Experience Leading and Managing a Team of specialist

**Qualifications**
- Technical Support and Troubleshooting skills
- Analytical skills
- Customer Support skills
- Strong focus on Customer Satisfaction
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Experience in the IT industry is a plus
- Bachelor's degree in Computer Science or related field

**Salary**: Up to R40 000,00 per month

Ability to Commute:

- Johannesburg, Gauteng (required)

Ability to Relocate:

- Johannesburg, Gauteng: Relocate before starting work (required)

**Salary**: R30 000,00 - R40 000,00 per month



  • Johannesburg, South Africa Kontak Recruitment SA Full time

    Edenvale, Johannesburg - Information Technology **IT Technical Support Specialist (On-Site) (JB3233)** **Edenvale, Johannesburg** R25 000 per month **Duration**: Permanent **Overview** - We are currently assisting our client, a prominent player in the ICT solutions field, in their search for a highly skilled and dedicated IT Technical Support Specialist...


  • Johannesburg, South Africa Perssol Full time

    **Company Description** PersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements. **Role Description** This is a full-time on-site role for a Technical Support...


  • Johannesburg, Gauteng, South Africa Perssol Full time

    Company DescriptionPersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements.Role DescriptionThis is a full-time on-site role for a Technical Support Specialist...


  • Johannesburg, South Africa Kontak Recruitment SA Full time

    Woodmead, Johannesburg - Information Technology **Senior IT Technical Support Consultant (JB3246)** **Woodmead, Johannesburg** R35 000 - R45 000 per month **Duration**: Permanent **Overview** - Our client is a leading provider of Managed IT, Cloud, and Security Services. We are assisting them in finding a highly skilled Senior IT Technical Support...


  • Johannesburg, South Africa Glencore Full time

    **Job highlights** - Join us as a Senior SAP MM Support Specialist where you will be responsible for SAP operation live sites, Governance Process Monitoring and SLA Monitoring. - Johannesburg, Gauteng, South Africa **Job ID** - GCA_M007**Closing date** - 10/07/2024**Last Updated** - 25/06/2024*** **Senior SAP MM Support Specialist** Melrose Arch -...


  • Johannesburg, South Africa Glencore Full time

    **Job highlights** - As a Senior SAP PM Support Specialist, you will help the team mmaintain the SAP PM Module and comply with related Asset Management Framework requirement. - Johannesburg, Gauteng, South Africa **Job ID** - GCA_M005**Closing date** - 10/07/2024**Last Updated** - 25/06/2024*** **Senior SAP PM Support Specialist** Melrose Arch -...


  • Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...


  • Johannesburg, Gauteng, South Africa Motul Full time

    General information:Reference :Position description:Job title:Technical Support Specialist M/FContract type:Permanent ContractJob description:To support the Business Technical manager in providing technical assistance and training to both customers and staff Attends major events as requested to interact with the sales force and customers on all technical...


  • Johannesburg, South Africa PUMA Full time

    **SALES** **TECHNICAL SALES SPECIALIST**: - Johannesburg, South Africa**YOUR MISSION**:**YOUR TALENT**: National Senior certificate Drivers License Experience / knowledge in technical aspects of PUMA products Passionate about technical aspects in the product range Excellent communication & presentation skills Natural ability to teach & share...


  • Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    The Senior Technical Support Analyst’s main duties will be to: - Assist customers with problems and queries relating to the Kerridge system software after they have gone live - Accurately resolve complex problems by using, analytical, technical and programming skills following programming guidelines - Ensure that all customers receive an efficient,...


  • Johannesburg, Gauteng, South Africa FAAC Technologies Full time

    TECHNICAL SUPPORT PRODUCT SPECIALIST (GSM)Main Responsibilities: Quality Communication: Upholding the expected quality standard in all communication with clients, maintaining a high level of professionalism and clarity. Resource andKnowledge Management: Ensuring the technical support team has access to necessary resources and technical knowledge to provide...


  • Johannesburg, South Africa Glencore Full time

    **Job highlights** - The SNR SAP FICO Support specialist will be responsible for providing second and third level support processes in S/4 HANA to the SAP support centre and to the Regional Financial Controller of Africa, Australia, South America, and Canada. - Johannesburg, Gauteng, South Africa **Job ID** - GCA_M004**Closing date** - 10/07/2024**Last...


  • Johannesburg, South Africa Impactful Specialist Solutions Full time

    Must be aged 18-28 years old - Must be based in Johannesburg - Completed a Information Technology qualification **OR**: - Have completed Grade 12 with an average of 50% (English Mathematics)    - Excellent communication skills written and verbal. - Attention to detail. - Willingness to learn. - Physically fit to work on sites. - Drivers License...

  • Technical Specialist

    2 weeks ago


    Johannesburg, Gauteng, South Africa PPS Recruitment Full time

    Job Advert Summary:The Technical Specialist role will be responsible for testing function as well as supporting the Technical Specialist with the managing of deviations of a technical nature that impact service delivery. This role works strictly on a shift work basis including nightshift work.Minimum Requirements:Formal Qualifications Post Matric...

  • Support Specialist

    4 weeks ago


    Johannesburg, South Africa WePlace Full time

    Gauteng, JHB - Northern Suburbs - Market - Related Annually Basic Salary Our client, one of South Africa’s Largest Bank’s is looking for a Support Specialist to join their dynamic team. **Purpose Statement**: - Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and...


  • Johannesburg, South Africa Immploy Recruitment Full time

    SUMMARY OF ROLE The Senior IT Architecture Specialist will be responsible for leading and coordinating Infrastructure andbusiness projects from a technology architecture perspective, conceptualising architectural approaches,developing and validating both on premise and cloud architecture and high level solution design againstbusiness requirements and best...


  • Johannesburg, South Africa Isilumko Staffing Full time

    **ARIS** Senior Technical Specialist: Banking: 1 year FTC** *** - The role is primarily to extend and enhance the core capability of **ARIS **platform and to provide support and solutions to the enterprise. - Scripts and evaluations are also required to be designed, developed, tested, and deployed. - In addition, there are business requirements driving a...


  • Johannesburg, South Africa Redheads Group Full time

    Join our innovative team, a **global leader in electrification solutions**! We are currently seeking a highly skilled **R&D Team Leader for our Services Division in the Federal Capital Territory, Nigeria**. In this role, you will be responsible for ensuring the effective delivery of our service portfolio, adhering to company standard processes and safety...

  • Senior Specialist

    4 weeks ago


    Johannesburg, South Africa Nedbank Full time

    **Job Title** - Senior Specialist Business Support Unit (BSU) JR126829- Location- Johannesburg, Gauteng**Job Purpose** - Steer and support efficient and effective evidence-based decision-making on identified risk transactions as well as supporting the establishment and management of the Centre of Excellence for Transaction screening/ Anti Money Laundering...


  • Johannesburg, Gauteng, South Africa Redheads Group Full time

    Join our innovative team, a global leader in electrification solutions We are currently seeking a highly skilled R&D Team Leader for our Services Division in the Federal Capital Territory, Nigeria.In this role, you will be responsible for ensuring the effective delivery of our service portfolio, adhering to company standard processes and safety guidelines.As...