Employee Engagement Lead

5 months ago

Cape Town, South Africa TTEC Full time

Employee Engagement Lead -03WQX

**Description**:
**Employee Engagement Lead - Cape Town**

Bringing smiles is what we do at TTECfor you and the customer. As a Lead Communication Specialist working on site in Cape Town, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

**What You’ll be Doing**

Looking to build and prosper an exciting workplace for employees? Passionate to bring a creative engagement strategy to life? You'll partner with senior leadership to create an amazing employee experience as you manage all communication and engagement strategies through reviewing people processes and identifying risks for our call centers. You'll oversee the onboarding program for new employees and create engaging events for current employees by implementing your engagement plans. Along the way, you'll deliver training to multiple levels of management, identify areas to improve processes, make suggestions, and manage incentive budgets while participating in weekly meetings to review reporting, proposals and presentations.

You’ll contribute to the success of the team and business as you bring your creative passion to build a successful engagement strategy, working to encourage employee retention and excitement.

**During a Typical Day, You’ll**
- Review survey feedback to create plans for employee engagement and communication strategies, providing internal and external partners with updates
- Oversee the operations and engagement of the onboarding program
- Be the forefront of process and policy changes as you ensure they are understood and championed by our employees
- Encourage engagement from the teams in your work environment as you further help support the social media team by sharing content and creating submissions for external awards
- Maintain good working and trusting relationships with all employee's and support teams

**What You Bring to the Role**
- Bachelor's degree in communications or equivalent experience in communications
- Comfortable reviewing reports to identify areas to support
- Express engaging verbal and written communications as you'll create multiple types of internal and external campaigns for multiple levels of employees
- Understand the financial impact of decisions and suggested plans
- Accuracy-driven and Passionate to keep organized in your work
- Experience with people management and comfortable leading with influence

**What You Can Expect**
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Job**: Operations / Business Support
**Primary Location**: Cape Town
**Other Locations**: South Africa

  • Employee Engagement Lead

    5 months ago

    Cape Town, South Africa TTEC Full time

    Employee Engagement Lead-03WMN **Description**: Employee Engagement Lead - Cape Town Bringing smiles is what we do at TTECfor you and the customer. As a Lead Communication Specialist working on site in Cape Town, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience...

  • Employee Engagement Lead

    5 months ago

    Cape Town, South Africa TTEC Full time

    Employee Engagement Lead **Employee Engagement Lead - Cape Town** Bringing smiles is what we do at TTECfor you and the customer. As a Lead Communication Specialist working on site in Cape Town, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

  • Employee Engagement Lead Cape Town

    1 month ago

    Cape Town, Western Cape, South Africa TTEC Full time

    Unlock Your Potential as an Employee Engagement LeadTTEC is seeking a talented Employee Engagement Lead to join our team in Cape Town. As a key member of our leadership team, you will be responsible for creating and delivering amazing customer experiences while also #experiencingTTEC, an award-winning employment experience and company culture.Key...

  • Employee Engagement Strategist

    2 weeks ago

    Cape Town, Western Cape, South Africa TTEC Full time

    About the RoleWe are seeking a talented Employee Engagement Strategist to join our team at TTEC. This is an exciting opportunity to create and deliver amazing customer experiences while experiencing a world-class employment experience and company culture.Your Key ResponsibilitiesPartner with senior leadership to create an amazing employee experienceManage...

  • Employee Engagement Strategy Specialist

    10 hours ago

    Cape Town, Western Cape, South Africa TTEC Full time

    Lead Employee Engagement in Cape TownWe are seeking a seasoned professional to spearhead employee engagement initiatives in our Cape Town office. As an Employee Engagement Strategy Specialist, you will develop and implement innovative strategies to foster a positive work environment and drive employee retention.About the RoleThis is a full-time opportunity...

  • Head of Change and Employee Engagement

    5 months ago

    Cape Town, South Africa LRI Invest Full time

    Description HEAD OF EMPLOYEE ENGAGEMENT & CHANGE (FTC - 12 months) This is an exciting Fixed Term opportunity for an experienced communications professional with a passion for people, to drive the employee engagement, culture and change communications agenda for a global business of 10,000 people. A member of the Marketing and & Communications Management...

  • Employee Engagement Lead Cape Town, Western Cape

    5 months ago

    Cape Town, South Africa TTEC Full time

    Employee Engagement Lead – Cape Town Bringing smiles is what we do at TTEC… for you and the customer. As a Lead Communication Specialistworking on site in Cape Town ,you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be...

  • Culture and Engagement Lead

    7 months ago

    Cape Town, South Africa TTEC Full time

    Culture and Engagement Lead Cultural/Engagement Lead Job Profile Summary The Vendor Partner Culture and Engagement Lead manages all aspects of culture and engagement projects, including activities designed to foster associates well-being and engagement aligned with their unique organizations culture and values while integrating in the business core...

  • Cape Town Engagement Lead

    3 weeks ago

    Cape Town, Western Cape, South Africa TTEC Full time

    At TTEC, we’re committed to creating a workplace where our employees thrive. As an Employee Engagement Lead in Cape Town, you’ll play a key role in bringing this vision to life. Your primary responsibility will be to develop and implement communication strategies that foster a positive and inclusive work environment. This will involve partnering with...

  • Employee Engagement Specialist

    4 days ago

    Cape Town, Western Cape, South Africa TTEC Full time

    Transform Employee ExperiencesAs a Lead Communication Specialist in our Cape Town office, you'll be part of creating and delivering exceptional customer experiences. You'll work closely with senior leadership to develop an amazing employee experience by managing all communication and engagement strategies. Your key responsibilities will include reviewing...

  • Strategic Talent Manager with Employee Engagement Expertise

    2 days ago

    Cape Town, Western Cape, South Africa Cosmopolitan Recruitment Full time

    Are you a strategic talent management expert with a passion for employee engagement? Do you have a proven track record of developing and implementing effective talent acquisition strategies that drive business growth and success?Job OverviewWe are seeking an experienced Strategic Talent Manager to join our team at Cosmopolitan Recruitment. As a key member of...

  • Talent Development Specialist: Strategic Employee Engagement and Change Management

    4 days ago

    Cape Town, Western Cape, South Africa TFG Human Resources Full time

    Job DescriptionWe are seeking a highly skilled Talent Development Specialist to join our team at TFG Human Resources. This role is ideal for an experienced professional with a passion for employee engagement and change management.About the Role:This position involves leading talent development activities, including employee engagement, performance, and...

  • Strategic HR Business Partner for Employee Engagement

    2 days ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Description:We are seeking an experienced Strategic HR Business Partner to drive employee engagement and organizational success in a dynamic environment.Location: Philippi, Cape TownMain Responsibilities:Partner with management to enhance employee productivity and promote a positive workplace culture.Develop and implement effective recruitment strategies...

  • Lead Assigner

    1 week ago

    Cape Town, South Africa Lead Capital Group Full time

    **Purpose of the Role** As a lead distributor you ensure that leads are distributed timeously to ensure consistent productivity across the entire sales floor. This individual must have a good understanding of sales techniques and the ability to motivate employees of varying seniority. **Key Responsibilities include, but are not limited to** - Attend daily...

  • Human Resource Administrator

    5 months ago

    Cape Town, South Africa Lead Capital Group Full time

    An HR Administrator is a crucial role within the Human Resources department of an organization. They are responsible for providing support and assistance in various HR functions. **KEY RESPONSIBILITIES** - ** Employee Records Management**:- Maintain accurate and up-to-date employee records, including personnel files, benefits records, attendance, and leave...

  • HR Business Partner

    7 months ago

    Cape Town, South Africa Lead Capital Group Full time

    **Role Purpose** **HR Strategic Planning** - Provide management oversight and leadership. - Develop an HR strategy for the business which is in line with the organizations, goals and objectives. - Develop and implement a manpower planning helping the new/existing staff to have the needed staff with the right competence on time. - Devise and implement...

  • Vice President, Student Engagement

    1 month ago

    Cape Town, South Africa 2U Full time

    At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses...

  • Vice President, Student Engagement

    2 months ago

    Cape Town, South Africa 2U Full time

    At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...

  • Vice President, Student Engagement

    2 months ago

    Cape Town, South Africa 2U Full time

    At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses...

  • HR Generalist- Employee Relations

    1 month ago

    Cape Town, South Africa MRI Software Full time

    From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups...