Cape Town Engagement Lead

3 weeks ago


Cape Town, Western Cape, South Africa TTEC Full time

At TTEC, we’re committed to creating a workplace where our employees thrive. As an Employee Engagement Lead in Cape Town, you’ll play a key role in bringing this vision to life.

Your primary responsibility will be to develop and implement communication strategies that foster a positive and inclusive work environment. This will involve partnering with senior leadership to create an amazing employee experience, managing all communication and engagement strategies, and identifying areas for improvement.

You’ll oversee the onboarding program for new employees, creating engaging events and implementing your engagement plans. Along the way, you’ll deliver training to multiple levels of management, identify areas to improve processes, and manage incentive budgets.

As a key member of our team, you’ll contribute to the success of the business by bringing your creative passion to build a successful engagement strategy. This will involve reviewing survey feedback, creating plans for employee engagement, and providing internal and external partners with updates.

In this role, you’ll have the opportunity to work with a global team of curious lifelong learners, guided by our company values. You’ll be supported in your career and professional development, and you’ll have access to a comprehensive benefits package, including paid time off and wellness and healthcare benefits.



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