Team Leader Customer Service

Are you a dedicated and motivated professional with a passion for customer service? Do you have experience in a contact centre environment and possess exceptional leadership skills? If so, we're looking for you to join our team as a Customer Service Team Leader. About Us: We are a dynamic and customer-focused call centre, dedicated to delivering exceptional...

Job Overview Huntswood is looking for a Team Leader with the right talent and skills to lead our team. The purpose of the role is to drive performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality, sales and operational efficiency. Job Description Leading and mentoring a Team of 15 advisers Ensuring...

Are you a seasoned sales professional looking for a new challenge? We are seeking a highly motivated and experienced Sales Team Leader to join our team at Customer Experience People SA Ltd.About the RoleAs a Sales Team Leader, you will be responsible for leading and mentoring a team of 15 advisers to achieve outstanding levels of quality, sales, and...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

**Job Purpose**: - Drive superior customer service performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality and operational efficiency. **Description**: *** We are looking A Team Leader to join our team. This is a development role that seeks to give growth opportunities to our people, while also looking...

We are a people-orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

**Talksure is looking for a highly qualified Quality Assurance Team Leader** **MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team **DUTIES AND RESPONSIBILITIES** To ensure customer satisfaction through monitoring agent interaction with the customer. - Collate and distribute send reports - Liaise with sales...

Job Title: Quality Assurance Team LeaderTalksure is seeking a highly skilled Quality Assurance Team Leader to oversee and manage the day-to-day operations of a Quality Assurance team.Main Responsibilities:Ensure customer satisfaction through monitoring agent interaction with the customer.Collate and distribute reports.Liaise with sales departments.Analyse...

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work...

At Talksure, we are seeking a highly skilled Quality Assurance Team Leader to oversee the day-to-day operations of our Quality Assurance team.Main Responsibilities:To ensure customer satisfaction through monitoring agent interactions with customers.Key Accountabilities:• Collate and distribute reports to relevant stakeholders• Liaise with sales...

Job Overview: As a seasoned professional, you will play a pivotal role in ensuring the effective operational delivery of managing complex customer complaints, meeting internal and client-led demands. Key Responsibilities: People Management: Foster a high-performing team by providing guidance, coaching, and mentoring. Managing Performance: Develop and...

We are recruiting for an experienced Dialler Team Leader to build, monitor and maintain all inbound and outbound Dialer activity service levels across all multi - functional areas. **KEY EXPERIENCE AND QUALIFICATIONS**: - Database experience working with MySQL, MSSQL etc - Experience with LINUX, Microsoft BI tools (SSIS/ SSRS/SSAS/ PowerBI) and Python/R...

We are recruiting for an experienced Dialler Team Leader to build, monitor and maintain all inbound and outbound Dialer activity service levels across all multi - functional areas. **KEY EXPERIENCE AND QUALIFICATIONS**: - Database experience working with MySQL, MSSQL etc - Experience with LINUX, Microsoft BI tools (SSIS/ SSRS/SSAS/ PowerBI) and Python/R...

Consumer Connect, an international call center, is currently recruiting for an experienced, skilled and driven Team Leader to join the team **Requirements**: 1. Leadership and Management: - Provide leadership and direction to a team of call center agents, ensuring they are motivated, engaged, and meeting performance targets. - Set clear goals and...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute...

SplashOut has an exciting opportunity available for a Production Team Leader (Signage) to be based in Umhlanga, Durban. The successful incumbent will be responsible for seamless completion of the production process by monitoring production activity, identifying problems and effectively troubleshooting solutions. Effectively supervise the day-to-day...

SplashOut has an exciting opportunity available for a Production Team Leader (Signage) to be based in Umhlanga, Durban. The successful incumbent will be responsible for seamless completion of the production process by monitoring production activity, identifying problems and effectively troubleshooting solutions. Effectively supervise the day-to-day...

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 150 stores across the country. Our team of experts is looking for a passionate and driven **Team Leader **to join the Absolute Pets family at one of our growing stores in **Umhlanga.** If you want to join our team, these are a few of the...

Job Title: Outbound Sales Team LeaderWe are seeking a highly motivated and experienced Team Leader to join our Award-winning Call Centre in KZN. As a Team Leader, you will be responsible for managing a team of sales professionals and driving them to achieve exceptional results.Key Responsibilities:Manage a team of sales professionals to achieve sales targets...

**Position Overview**: We are seeking a dynamic and experienced Sales Team Leader to join our team. The Sales Team Leader will be responsible for leading and motivating a team of sales representatives to achieve and exceed sales targets. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales...