Call Centre Team Leader
4 months ago
We require urgently require sales team leaders due to expansion
Effectively manage a team with regards to:
Attendance
Meeting Targets
Time Keeping
Talk Time
Productivity
Compliance
Attrition
**We need a Team Leader who can**: Motivation of the team **Promote diversity within the team ** Assist team members with escalated queries and on the floor queries **Ensure smooth implementation of new policies and procedures** **Team specific reporting as per campaign requirements ** Coaching and performance management of team members
Minimum Requirements**:+1 years Sales Team Leader experience required ** Matric - certificate must be presented for validation
Salary : Market Related
Pay: R6 500,00 per month
**Experience**:
- management: 1 year (required)
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