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Call Centre Team Leader

4 weeks ago

Umhlanga, South Africa DCSA Full time

We require urgently require sales team leaders due to expansion

Effectively manage a team with regards to:
Attendance

Meeting Targets

Time Keeping

Talk Time

Productivity

Compliance

Attrition

**We need a Team Leader who can**: Motivation of the team **Promote diversity within the team ** Assist team members with escalated queries and on the floor queries **Ensure smooth implementation of new policies and procedures** **Team specific reporting as per campaign requirements ** Coaching and performance management of team members

Minimum Requirements**:+1 years Sales Team Leader experience required ** Matric - certificate must be presented for validation

Salary : Market Related

Pay: R6 500,00 per month

**Experience**:

- management: 1 year (required)