Quality Assurance Team Leader

**Talksure is looking for a highly qualified Quality Assurance Team Leader** **MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team **DUTIES AND RESPONSIBILITIES** To ensure customer satisfaction through monitoring agent interaction with the customer. - Collate and distribute send reports - Liaise with sales...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute...

**Job description** **Job Title**:Quality Assurance Specialist **Company**:Remove Debt **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer...

Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! **We offer**: -...

**Job Purpose**: - Drive superior customer service performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality and operational efficiency. **Description**: *** We are looking A Team Leader to join our team. This is a development role that seeks to give growth opportunities to our people, while also looking...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Are you a dedicated and motivated professional with a passion for customer service? Do you have experience in a contact centre environment and possess exceptional leadership skills? If so, we're looking for you to join our team as a Customer Service Team Leader. About Us: We are a dynamic and customer-focused call centre, dedicated to delivering exceptional...

We are looking for a competent, reliable and experienced team leader to recruit, manage and motivate a team of agents on one of our local motor industry lead gen campaigns. You must have at least 1 year experience as a Team Leader You must have at least 4 years Sales experience You must be able to recruit and lead a team of high performing agents You...

We are recruiting for an experienced Dialler Team Leader to build, monitor and maintain all inbound and outbound Dialer activity service levels across all multi - functional areas. **KEY EXPERIENCE AND QUALIFICATIONS**: - Database experience working with MySQL, MSSQL etc - Experience with LINUX, Microsoft BI tools (SSIS/ SSRS/SSAS/ PowerBI) and Python/R...

We are recruiting for an experienced Dialler Team Leader to build, monitor and maintain all inbound and outbound Dialer activity service levels across all multi - functional areas. **KEY EXPERIENCE AND QUALIFICATIONS**: - Database experience working with MySQL, MSSQL etc - Experience with LINUX, Microsoft BI tools (SSIS/ SSRS/SSAS/ PowerBI) and Python/R...

**Position Overview**: We are seeking a dynamic and experienced Sales Team Leader to join our team. The Sales Team Leader will be responsible for leading and motivating a team of sales representatives to achieve and exceed sales targets. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales...

Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. **1....

SplashOut has an exciting opportunity available for a Production Team Leader (Signage) to be based in Umhlanga, Durban. The successful incumbent will be responsible for seamless completion of the production process by monitoring production activity, identifying problems and effectively troubleshooting solutions. Effectively supervise the day-to-day...

SplashOut has an exciting opportunity available for a Production Team Leader (Signage) to be based in Umhlanga, Durban. The successful incumbent will be responsible for seamless completion of the production process by monitoring production activity, identifying problems and effectively troubleshooting solutions. Effectively supervise the day-to-day...

We require urgently require sales team leaders due to expansion Effectively manage a team with regards to: Attendance Meeting Targets Time Keeping Talk Time Productivity Compliance Attrition **We need a Team Leader who can**: Motivation of the team **Promote diversity within the team ** Assist team members with escalated queries and on the floor...

**Technical Competencies & Responsibilities** - Minimum 12 years’ experience in a suitable environment, including food safety, with at least 5 years in a management role. - Knowledge of ISO 9001, 45001, 14001, 22000. - Strategy Execution: Set the overall business quality, safety, health, and security direction through the creation of a multi-pronged...

**We are looking for exceptional, highly motivated, Target driven and experienced Team Leaders to work for an Award winning Call Centre in KZN. If you are looking for Career Growth, fantastic salaries and great working hours then Talksure is the Place for you.** **Duties** and Responsibilities** **Effectively manage a team with regards to**: -...

**Company Overview**: Outworx is a leading outsourcing company within the Business Processing sector. We believe in delivering precise, people-centric Contact Centre solutions that are tailor-made to our clients’ specific business process requirements. Our goal is to create a centre of excellence, with a shared vision. **Qualifications**: Matric or...

A team leader guides, oversees, develops, and inspires his team to achieve the goals that contribute to the growth of the department and wider organization, they do this by creating an environment that promotes positive communication, encourages bonding of team members, and drive a culture of high performance. **Description / Task**: - Managing Performance...

**Job description** **MAIN PURPOSE OF THE ROLE** The main purpose of this role is to Monitor and Manage a Team of Sales Agents. **DUTIES AND RESPONSIBILITIES** **Effectively manage a team with regards to** - Attendance - Meeting Targets - Time Keeping - Talk Time - Productivity - Compliance - Motivation of the team - Promote diversity within the team -...