Merchant Support Officers

Key areas of Responsibility Expected to advance through a skills matrix as you progress in your career, thereby exposing more responsibilities including(but not limited to): Device and Platform Back-office support - Meet and exceed operational targets - Support and assist merchants with onboarding - Train merchants to use the POS device to take payments and...

**Reference**: AV 6962 **Consultant**: Anneke Viviers **Descriptions**: Meet and exceed operational targets set. Support and help merchants with onboarding. Train merchants to use their POS device to take payments and sell VAS. Train online merchants how to setup to optimise their client’s payment and communication experience. Assist merchants with...

**Reference: AV 6669** **Consultant: Anneke Viviers** **Description**: - Manage Staff, Contractors and Labour Brokers - Software needs specifications to development teams to meet merchant needs (platforms & apps) - PayCloud Merchant Operations (Acquisition, Reconciliation and Settlements) - Commercial aspects of Cashier App, Partner and Acquirer...

**Reference: AV 6701** **Consultant: Anneke Viviers** **Description**: - Responsible for effective on-boarding of new Clients. - Facilitate IOS Merchant Accounts with the Acquiring banks - Perform quality assurance risk checks on new merchants onboarded. - Assist with Merchant Recons and Billing - Setup and train Clients on platforms - Reporting on...

**Reference: Anneke Viviers** **Consultant: AV 6704** **Descriptions**: - Manage the Mobile Money Merchant dispute handling process - Manage the Mobile Money Merchant onboarding process - Monitor the Mobile Money System Audit Trail - Manage and process the PIN Reset process through authentication for Mobile Money Merchants - Execute and manage the Mobile...

**Reference: AV 6700** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Do the following: - Understand corporate client needs and the manufacturing preload specification. - Do device activation with specified parameter downloads, SIM & software...

**Responsibilities will include**: - Full bookkeeping function up to trial balance - Creditor & Debtor control - Cashbook processing - Bank & General ledger reconciliations - Payment of wages - VAT & PAYE calculations and submissions - General administrative tasks - Office Administration **Personal traits** - Attention to detail - Have to be a self-starter...

**Reference: AV 6666** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Receive, warehouse, analyse and dispatch L4 devices - Ensure 100% company policy is applied. - Understand corporate client needs and the manufacturing preload specification. -...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Key words summarising this role: Well-versed in Accounting ERP software solutions,...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ **Key Responsibilities**: - Accurately resolve problems using investigative and...

**_Please note: A solid understanding of accounting principles is essential to this role_** This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Stellenbosch Office. **Key Responsibilities**: - Accurately...

**Reference: AV 6668** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Supervise the teams: Online L3 Support, Device Activation and Assessment L4. - Do the following for yourself and train your teams to upscale them: - o Understand customer needs and develop solutions and support them. - o Develop and grow...

Managing and delivering high quality support to customers with questions about ERP software supplied. The Support Manager, together with the team, is an important link in the realization of high customer satisfaction. **Key Responsibilities**: **Coordination of Support team;** - Makes agreements with regard to the result, approach, time and quality of the...

**Job Title**: Finance and HR Support Officer **Job Purpose**: The Finance and HR Support Officer is responsible for providing support in both the financial and human resources departments. This role combines financial administrative duties with human resources functions, including payroll processing and employee records management. **Some Key...

**BOOKKEEPER / OFFICE ADMINISTRATOR - HALF DAY** **Stellenbosch** Exciting HALF DAY opportunity available for an experienced Bookkeeper. The incumbent will report directly to the Financial Manager and will be responsible for the full accounting function up to Trial Balance. **RESPONSIBILITIES** Creditors - Process all Supplier invoices/credit notes based...

The IQ Retail Finance support intern role is to provide assistance to customers on issues within the trade component of the system as this has a direct impact on their business. Business operations that the IQ Retail system supports include sales, buying, inventory control, warehousing, delivery management and data analytics, to name a few. **Key...

**Job Title**: Finance and HR Support Officer **Job Purpose**: The Finance and HR Support Officer is responsible for providing support in both the financial and human resources departments. This role combines financial administrative duties with human resources functions, including payroll processing and employee records management. **Payroll...

**Key Responsibilities**: Accurately resolve problems using investigative and analytical skills - Identify and replicate problems that require a software change by Development - Work as part of the Support team - Work with other departments to provide solutions to the customer - Pro-actively taking ownership of a wide variety of calls and problems -...

Working as part of the 1st line Support Service Team you will provide a prompt, accurate and professional response or escalation to all incoming customer queries, with the aim of maintaining customer satisfaction in MAM and its products. **Key Responsibilities**: - Ensure all incoming incidents are responded to promptly whilst maintaining a confident and...

**Job Advert Summary**: Our client, a leader in the private healthcare industry, is looking for an experienced** Group HR Systems Support officer. **This is a **4 to 5 months opportunity** starting immediately. This is a **dual workplace/hybrid role** and you will be required to work a few days from home and a few days from the client’s corporate office...