Merchant Support Officers

**Reference: AV 6669** **Consultant: Anneke Viviers** **Description**: - Manage Staff, Contractors and Labour Brokers - Software needs specifications to development teams to meet merchant needs (platforms & apps) - PayCloud Merchant Operations (Acquisition, Reconciliation and Settlements) - Commercial aspects of Cashier App, Partner and Acquirer...

**Key areas of Responsibility**: Contacting existing Merchants who are not actively engaging or non-active and not transacting Rendering support to existing and active Merchants, when requesting assistance with device or sales/market related queries Setting up meetings and demonstrations with these Merchants in order to understand their needs; giving them...

**Reference**: DB 7300 **Consultant**: Dorei Barnes **Descriptions**: Facilitate the merchant on-boarding process. This process commences with a merchant registration on the platform and concludes with merchant activation on the platform. Report to the Operations Manager, at intervals as specified, on overall merchant onboarding progress and flag...

**Reference: AV 6701** **Consultant: Anneke Viviers** **Description**: - Responsible for effective on-boarding of new Clients. - Facilitate IOS Merchant Accounts with the Acquiring banks - Perform quality assurance risk checks on new merchants onboarded. - Assist with Merchant Recons and Billing - Setup and train Clients on platforms - Reporting on...

**Reference: DB 7300** **Consultant: Dorei Barnes** **Descriptions**: - Facilitate the merchant on-boarding process. This process commences with a merchant registration on the platform and concludes with merchant activation on the platform. - Report to the Operations Manager, at intervals as specified, on overall merchant onboarding progress and flag...

**Reference: AV 6864** **Consultant: Anneke Viviers** **Description**: - Manage merchant acquisition from sales through contracting and onboarding. - Commercial aspects of Cashier App, Partner and Acquirer integrations. - Commercial relationships with Acquirers for Device Hosting and Scheme Compliance. - Merchant Training Team and escalations (Train in L1...

**Reference**: AV 6864 **Consultant**: Anneke Viviers **Description**: Manage merchant acquisition from sales through contracting and onboarding. Commercial aspects of Cashier App, Partner and Acquirer integrations. Commercial relationships with Acquirers for Device Hosting and Scheme Compliance. Merchant Training Team and escalations (Train in L1 sales &...

**Reference: AV 6700** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Do the following: - Understand corporate client needs and the manufacturing preload specification. - Do device activation with specified parameter downloads, SIM & software...

**Reference: AV 6666** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Receive, warehouse, analyse and dispatch L4 devices - Ensure 100% company policy is applied. - Understand corporate client needs and the manufacturing preload specification. -...

**Reference**: AV 6666 **Consultant**: Anneke Viviers **Description**: Meet all own production quotas and goals. Assist the Advanced L3 Merchant team when directed to do so. Receive, warehouse, analyse and dispatch L4 devices Ensure 100% company policy is applied. Understand corporate client needs and the manufacturing preload specification. Do device...

**Key areas of Responsibility**: Contacting existing Merchants who are either actively engaging or non-active and not transacting Setting up meetings and demonstrations with these Merchants in order to understand their needs; with guidance and training Implement action strategy to activate devices and increase transaction volumes Fluency in demonstrating the...

**Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, Automotive and Retail industry sectors, addressing single - or multi-branch operations, as well as catering for organizations with 'point-of-sale' showrooms and...

We're on the lookout for a talented User Experience Designer to join our financial services team at Capitec Bank Ltd. As a UX Designer, you will play a key role in rebuilding our merchant product suite, including card machines, a merchant portal for managing finances and staff, and various other products to support small businesses.You will collaborate...

**Reference: AV 6668** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Supervise the teams: Online L3 Support, Device Activation and Assessment L4. - Do the following for yourself and train your teams to upscale them: - o Understand customer needs and develop solutions and support them. - o Develop and grow...

**Job Title**: Finance and HR Support Officer **Job Purpose**: The Finance and HR Support Officer is responsible for providing support in both the financial and human resources departments. This role combines financial administrative duties with human resources functions, including payroll processing and employee records management. **Some Key...

Experience required: Sales and Marketing in similar industry Know and understand the Payments Industry Understand Debit order operations(Facilities, Surety and Settlement) Understand the Merchant management environment and Point-of-Sale software Understand POS device operations (Activation, Repairs & Logistics) Know and able to use communications...

Company OverviewCapitec Bank Ltd. is a leading financial institution dedicated to simplifying banking through innovative solutions.About the RoleWe are seeking an experienced UX Designer to join our team and lead the design of our merchant product suite, including card machines and the merchant portal. The ideal candidate will have a strong background in...

**Job Title**: Finance and HR Support Officer **Job Purpose**: The Finance and HR Support Officer is responsible for providing support in both the financial and human resources departments. This role combines financial administrative duties with human resources functions, including payroll processing and employee records management. **Payroll...

Duties/Pligte Die doel van die pos is om administratiewe ondersteuning aan die SERI- (Sentrum vir epidemie-reaksie en -innovasie) bestuursspan te verleen.Hanteer die Direkteur se dagboek.- Opstel van briewe, dokumente en e-posse.- Neem van notules by vergaderings.- Organiseer vergaderings en afsprake en help die CERI span om opleidings werkswinkels en...

Duties/Pligte**General Technical Support**: - Setting up audiovisual systems for sessions;- - Troubleshooting hardware and software issues;- - Liaising with the IT Department on software updates for all computers in the SCSU;- - Setting up Teams meetings for streaming sessions;- - Streamlining and improving technical processes.- **Simulation Support**: -...