Technical Supervisor

17 hours ago


Stellenbosch, South Africa Exceed Hr Full time

**Reference: AV 6668**

**Consultant: Anneke Viviers**

**Description**:

- Meet all own production quotas and goals.
- Supervise the teams: Online L3 Support, Device Activation and Assessment L4.
- Do the following for yourself and train your teams to upscale them:

- o Understand customer needs and develop solutions and support them.
- o Develop and grow the knowledge base of frequently asked questions.
- o Become fluent in demonstrating solutions on the devices using remote technology.
- o Become an expert on using all platforms, specifically using: the EPR system; the support systems (VoIP, WhatsApp, Ticketing) and the payment and terminal management platforms
- o Process your daily workflow / calls /support / orders / quotes on CRM platform.
- o Assist merchants with additional software on the devices as appropriate.
- o Ensure client satisfaction, and promptly escalate critical problems to management.
- o Communicate important feedback from Merchants internally.
- Organize and coordinate staff schedules.
- Assist Tech Support, Device Activation and Assessment teams to meet and exceed goals.
- Answer escalated merchant support questions and follow-up.

**Qualifications**:

- Grade 12 and/or higher level of education.
- Two years' previous experience in mentorship, and customer support.
- A proven technical / point-of-sales exposure track record.
- Excellent verbal and written communication skills.
- Persuasive and goal oriented.
- Excellent verbal presentation skills.
- Computer, android and web skills and experience with tracking and recording call information, updating customer profiles, and entering and tracking merchandise.



  • Stellenbosch, South Africa PR Recruitment South Africa Full time

    **OBJECTIVE**: A renowned establishment and wine estate in Stellenbosch is looking for a reliable Maintenance Supervisor that will be responsible for identifying problems and necessary maintenance, ensuring that all building systems, equipment, and facilities are in working good condition. This person must ensure deadlines are met with accuracy and be able...

  • Maintenance Supervisor

    7 months ago


    Stellenbosch, South Africa Proactive Recruitment Full time

    A renowned establishment and wine estate in Stellenbosch is looking for a professional Maintenance Supervisor who will be responsible for identifying problems and necessary maintenance, ensuring that all building systems, equipment and facilities are in working good condition. This person must ensure deadlines are met with accuracy and be able to assign...


  • Stellenbosch, South Africa IntelliStaff Full time

    **_Our client a well-established wine estate is urgently looking for an experienced Maintenance Supervisor to join their organization_** **_Location: _**: - Stellenbosch, Western Cape_ **_Requirements_** - _ Matric_ - _ Minimum 4 years of previous experience as a Maintenance Supervisor_ - _ Strong technical knowledge of all building systems (electrical,...

  • Maintenance Supervisor

    7 months ago


    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd. Full time

    Delaire Graff Estate is looking for a Maintenance Supervisor that will be responsible for identifying problems and necessary maintenance, ensuring that all building systems, equipment and facilities are in working good condition. This person must ensure deadlines are met with accuracy and be able to assigned tasks accordingly. **Main Responsibilities**: -...

  • Technical Support

    17 hours ago


    Stellenbosch, South Africa Exceed Hr Full time

    **Reference: AV 6666** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Receive, warehouse, analyse and dispatch L4 devices - Ensure 100% company policy is applied. - Understand corporate client needs and the manufacturing preload specification. -...

  • Maintenance Supervisor

    7 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Estate close to Stellenbosch is looking for a Maintenance Supervisor that will be responsible for identifying problems and necessary maintenance, ensuring that all building systems, equipment and facilities are in working good condition. This person must ensure deadlines are met with accuracy and be able to assigned tasks...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Wine Estate close to Stellenbosch is looking for a Maintenance Supervisor that will be responsible for identifying problems and necessary maintenance, ensuring that all building systems, equipment and facilities are in working good condition. This person must ensure deadlines are met with accuracy and be able to assigned tasks accordingly. - Inspect...

  • Maintenance Supervisor

    7 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Main Responsibilities: - Inspect facilities periodically to determine problems and necessary maintenance; - Prepare daily, weekly maintenance schedules and allocate work; - Supervise and train maintenance technicians; - Supervise tradesmen during installations, repairs or maintenance (electricians, plumbers etc.); - Inspect and maintain building systems...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **_Our client a well-established wine estate is urgently looking for an experienced Maintenance Supervisor to join their organization_** **_Location: _**_Stellenbosch, Western Cape_ **_Requirements_** - _ Matric_ - _ Minimum 4 years of previous experience as a Maintenance Supervisor_ - _ Strong technical knowledge of all building systems (electrical,...

  • Technical Support

    17 hours ago


    Stellenbosch, South Africa Exceed Hr Full time

    **Reference: AV 6700** **Consultant: Anneke Viviers** **Description**: - Meet all own production quotas and goals. - Assist the Advanced L3 Merchant team when directed to do so. - Do the following: - Understand corporate client needs and the manufacturing preload specification. - Do device activation with specified parameter downloads, SIM & software...

  • Audit Supervisor

    2 days ago


    Stellenbosch, Western Cape, South Africa PKF Cape Town Full time

    PKF Cape Town is looking for an **Audit Supervisor** to join their new branch based in Stellenbosch! Duties and responsibilities will include, but not be limited to: - Plan and co-ordinate work with audit trainees - Manage resourcing and plotting of staff members on audit engagements. - Provide technical assistance to staff members. - Manage and supervise...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy-** Maintenance Supervisor Guest House - Stellenbosch **Requirements**: - Grade 12 (essential) - Minimum 3 years’ experience in a similar environment - **Essential**: - Trade Qualification **Preferred**: - Technical qualification advantageous - Driver’s license with own transport - Excellent all-rounder...


  • Stellenbosch, Western Cape, South Africa Sagen Advisory Full time

    A reputable and established Assurance, Accounting and Consulting firm is seeking to employ Audit Seniors and Supervisors. The firm renders a wide range of services in accordance with its core values and objectives and focuses on small and medium-sized businesses. The firm provides professional services across the Western and Southern Cape regions. The...


  • Stellenbosch, Western Cape, South Africa Sagen Advisory Full time

    Sagen Advisory recruitment company is seeking to employ Audit Seniors and Supervisors with a reputable and established Assurance, Accounting, and Consulting firm based in Strand, Cape Town. The firm renders a wide range of services in accordance with its core values and objectives and focuses on small and medium-sized businesses. The firm provides...

  • Audit Supervisor

    2 weeks ago


    Stellenbosch, Western Cape, South Africa TalentLink Full time

    This will be a full-time position at a reputable audit firm situated in Stellenbosch in the Western Cape. The role is for an Audit Supervisor or Assistant Manager, depending on qualification and experience. The overall objective of this role is the supervision and management of various aspects of audit assignments, overseeing and performing planning and...

  • Mouldshop Manager

    2 weeks ago


    Stellenbosch, South Africa Sinapi Biomedical (Pty) Ltd Full time

    We are currently looking for a Production Manager to join a plastics manufacturing company based in Stellenbosch. **Requirements**: - 2 - 5 years experience of management in similar field. - Have Strong Technical background. - Sound knowledge of injection moulding is advantageous - Good organizational skills - Strong management and people skills - Target...


  • Stellenbosch, Western Cape, South Africa Sagen Advisory Full time

    A reputable and established Assurance, Accounting and Consulting firm is seeking to employ Audit Seniors, Supervisors and Managers. The firm renders a wide range of services in accordance with its core values and objectives and focuses on small and medium-sized businesses. The firm provides professional services across the Western and Southern Cape regions....

  • Junior Draughtsman

    7 months ago


    Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9384 AV **Consultant**: Anneke Viviers Assist in creating technical drawings and plans based on sketches, specifications, and instructions from engineers or architect ⁠Use computer-aided design (CAD) software to produce 2D and 3D drawings Collaborate with engineers, architects, and other stakeholders to ensure accuracy and completeness of...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Undergraduate and postgraduate teaching within the Department of Soil Science; - Developing Soil Biology and Soil Health / Soil Quality modules in alignment with current modules; - Creating an active and productive research programme in the fields of soil health, soil biology, regenerative agriculture, soil carbon cycles and publication of...

  • Carpenter

    4 weeks ago


    Stellenbosch, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Caroenter to provide technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, furniture and fixtures, within the service level requirements. To work with wood and other material to construct, install, and repair various structures and fixtures....