Customer Complaint Manager

**Business Unit**:Discovery Employee Benefits**Function**:Administration and Office Support**Date**:2 Oct 2024 - Achieve more than** **YOU BELIEVE** - Discovery Corporate & Employee Benefits- Complaints Resolution Officer**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest...

**Job Advert Summary**: The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency. **Minimum Requirements**: **Qualifications** -...

1years - To ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all times. - Action any queries and complaints promptly. - Liaise with the customers in person regarding their order status and manage the customer check in process. - To immediately investigate any product shortages, over supplies and complaints...

Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...

German Customer Support SpecialistWe are looking for a skilled customer support specialist who is fluent in German to join our dynamic team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our German-speaking customers.You will have strong problem-solving skills, with the ability to...

Multilingual Customer Care AgentWe are seeking a highly skilled multilingual customer care agent to join our team. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our multilingual customers.You will have strong communication and interpersonal skills, with the ability to handle multiple...

Customer Service Representative German LanguageWe are seeking a highly motivated and detail-oriented customer service representative to join our team as a German language specialist. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers.The successful candidate will have strong...

Fast growing Automotive OEM is seeking a self motivated and driven Automotive **Customer Care Consultant** to assist business operations and support the Automotive OEM dealership network in order to optimize customer experience and parts service delivery. **Key responsibility**: - Handle all written, telephonic, web, social and digital including walk in...

**Overall Purpose of Role**: **Responsibilities**: - Provide answers to customers by identifying problems, researching answers, and guiding customers through corrective steps. - Handle and resolve minor customer complaints or issues and escalate accordingly. - Provide information to customers regarding the Company’s services and products. - Provide...

Level Up is seeking a highly motivated and organized Customer Service Advisor to join their dynamic team in Sandton.About the JobThis role involves providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware products.The ideal candidate will ensure a high level of accuracy and...

**JOB DISCRIPTION**: - **Acknowledgement and communication**: Ensuring queries/requests are acknowledged within 60 minutes on Salesforce. - **Systems**: Ensuring voice logs are extracted from Dreamtec provided client with efficient feedback on queries. Liaising with Service provider to obtain checklists for customers and clients. - **Ensure accurate a d...

We are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

**Purpose of the job**: To strive in providing customers with a professional service experience, whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. **Description**: - **Preparing for the arrival of the customer**: Liaising with customer and confirming when warranty/motor plan...

We are assisting our client, Level Up, in the recruitment of a Customer Service Advisor to join their dynamic team in Sandton.About the RoleThis pivotal role is responsible for managing internal sales duties, including creating quotes/orders and addressing customer inquiries related to bathroom and sanitary ware products.The ideal candidate will ensure a...

**About Company** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. We provide a distribution footprint across all income groups...

**Job Purpose** Contacts assigned customer accounts or prospects to sell company products within designated geography or industry. Focuses on meeting personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. **Responsibilities** **Customer Relationship Development /...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

**Minimum requirements for the role**: - A diploma or degree or relevant qualification in Administration or related is preferred for this role. - Previous experience working as a Customer Service or Internal Sales Coordinator or related role within the chemical or plastics or related manufacturing industry is preferred for the role. - Previous experience...

Join Level Up's dynamic team in Sandton as a Customer Service Advisor and take your career to the next level!About the JobThis role is responsible for providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware products.The ideal candidate will ensure a high level of accuracy and...

About this RoleMomentum is seeking a talented Client Service Administrator to enhance our team's performance. This role demands strong communication, problem-solving, and interpersonal skills.Complaint management and resolution.First-time resolution on escalated complaints.Effective communication and SLA delivery.Service recovery and client relationship...