Internal Sales
1 week ago
**Minimum requirements for the role**:
- A diploma or degree or relevant qualification in Administration or related is preferred for this role.
- Previous experience working as a Customer Service or Internal Sales Coordinator or related role within the chemical or plastics or related manufacturing industry is preferred for the role.
- Previous experience having worked with HDPE, PP and PET would be an added advantage.
- Must have good conflict resolution and problem-solving skills.
- Must be methodological and have accurate work ethic.
- Working closely with the sales, finance, procurement and distribution and warehousing teams to ensure that customers expectations are met.
- Liaising with customers regarding products they have ordered and making sure that customers are kept up to date on delivery
- Maintaining backorders and opening orders on a daily basis.
- Ensuring external sales are kept informed of any developments that are relevant to their customers.
- Attending weekly divisional meetings.
- Ensuring that all customer complaints, issues and queries are dealt with timeously.
- Monitoring stock levels to meet customers needs, including reserved stock.
- Assisting with quotations and monthly pricing.
- Monitoring deliveries, making sure SLAs are met with regards to OTIF.
- Communicating with customers with regards to order status, stock availability pricing etc.
- Liaising with transport companies on export orders internationally.
**Salary package, including benefits, is highly negotiable depending on experience gained.
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