Customer Experience

We are looking for a highly motivated and results-driven individual to join our team as a Customer Experience Specialist.Key Responsibilities:This role involves creating and delivering engaging customer experiences that drive loyalty and retention.Main Accountabilities:Develop and execute customer experience strategies to drive business growth.Analyze...

About The JobThis position is responsible for providing high-quality technical support to customers via telephone, ensuring that their issues are resolved efficiently and effectively.Main Tasks:Escalate unresolved customer problems to ensure timely resolution.Provide account-related support, including ID/password assistance and billing/invoice...

Required Qualifications:NQF 4: Grade 12 National Diploma.At least 12 months experience in IT Service Desk or active remote and on-site desktop support.We are looking for individuals who are passionate about delivering exceptional customer service and possess a strong understanding of IT concepts.

Avoiding the Status QuoIn today's fast-paced business environment, it's essential to stay ahead of the curve and avoid the status quo. At Absa Group, we're committed to innovation and continuous improvement, always looking for ways to enhance our customer experience and drive business growth.We're seeking a talented Research Analyst to join our team, who...

Company Overview:Bepsoke Appointments values its reputation as a premier hospitality provider, driven by exceptional guest experiences. As a Guest Relations Officer, you will embody this ethos, delivering personalized service and seamless stays.Key Responsibilities :Greet and welcome guests with a warm and genuine smile, ensuring a positive check-in...

Closing Date - 2025/03/06 - Reference Number - SAS250227-1 - Job Title - Customer Experience (CX) Intern - Job Type - Graduate Internship - Division - Insurance Operations - Department - Claims - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Sandton - Location - Province - Gauteng - Location -...

A career at Absa Bank offers the opportunity to be part of a dynamic and growing organization.Key ResponsibilitiesThe Research Analyst will be responsible for:Conducting comprehensive research on customer experience channels, including digital platforms and social media.Gathering and analyzing customer data to identify trends and pain points.Collaborating...

**Job Purpose** The overall purpose of the ** Customer Experience Systems Specialist ** is to provide exceptional support while managing and resolving financial transactions and inquiries within the SAP system. This role involves acting as the primary point of contact for customer service, operations, marketing, supply chain and internal colleagues on behalf...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Join Level Up's dynamic team in Sandton as a Customer Service Advisor and take your career to the next level!About the JobThis role is responsible for providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware products.The ideal candidate will ensure a high level of accuracy and...

About the RoleThe Tsongo Language Customer Experience Advisor position at Surgo (Pty) Ltd requires a skilled professional to deliver exceptional customer service and support to clients. This involves answering client calls, providing product and service information, researching and resolving client issues, and completing call logs and reports.Key...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

About the RoleThe Recruitment Council is seeking a highly skilled Visual Design Director to join our team. As a key member of our design team, you will be responsible for leading the design of user interface and visual elements of digital products.You will guide stakeholders and team members in the practice of product design and lead the translation of...

Requirements and QualificationsWe are seeking a highly motivated and experienced Store Experience Coordinator to join our team at Adidas. In this role, you will be responsible for creating exceptional store experiences for customers, driving sales growth, and maintaining high standards of visual merchandising in-store. You will also play a critical role in...

We are looking for a talented Retail Experience Manager to join our Nintendo store team in Sandton City. As a key member of our retail team, you will be responsible for creating an exceptional customer experience, driving sales growth, and fostering a gaming community within the store.Key ResponsibilitiesCustomer Experience & Sales GrowthCreate and deliver...

**Job Purpose** The Client Experience Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance tenant experience thereby facilitating strong tenant retention and growth. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs...

SPECD (Pty) Ltd is seeking a skilled UX / UI DESIGNER to elevate user experience initiatives and drive innovation in the banking sector.Job Description:Drive research and analysis to inform design decisions.Rigorously refine user stories to ensure clear requirements.Create high-quality wireframes, prototypes, and testing plans.Develop intuitive interface...

Customer Onboarding Specialist ICT Sandton - Gauteng - South Africa Reporting to the Executive: Channel Development you will be required to act as an additional resource to assist the sales team with the onboarding of all customers, including resellers as well as end-users. You will have a good understanding of the cloud backup/ IT industry, therefore...

1years - To ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all times. - Action any queries and complaints promptly. - Liaise with the customers in person regarding their order status and manage the customer check in process. - To immediately investigate any product shortages, over supplies and complaints...

Main Purpose: Handles all back-end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions. Knowledge Skills and Abilities, Key Responsibilities: ROLES AND RESPONSIBILTIES: Managing customer product orders - Answers inbound customer calls related to the...