Customer Service Representative
7 months ago
Permanent
Position: Customer Service Representative
Company Overview:
Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about helping our clients achieve their marketing goals.
Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. You will serve as the primary point of contact for all customer inquiries and will work closely with our sales and marketing teams to ensure a seamless customer experience.
Key Responsibilities:
- Respond to customer inquiries and provide information about our products and services
- Handle and resolve customer complaints in a timely and professional manner
- Maintain accurate and up-to-date customer records
- Collaborate with sales and marketing teams to identify and implement strategies for improving customer satisfaction
- Proactively reach out to customers to ensure their needs are being met and identify opportunities for upselling or cross-selling
- Stay up-to-date on industry trends and best practices to provide knowledgeable and effective support to customers
- Participate in team meetings and training sessions to continuously improve customer service skills and knowledge
**Requirements**:
- High school diploma or equivalent, Bachelor's degree preferred
- 1-2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Proficient in Microsoft Office and CRM software
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of digital marketing and advertising is a plus
**Benefits**:
- Competitive salary
- Comprehensive health and dental insurance
- Paid time off and holidays
- Opportunities for career growth and development
- Dynamic and collaborative work environment
Pay: R10 500,00 - R11 500,00 per month
**Experience**:
- Customer service: 1 year (preferred)
-
Customer Service Representative
7 months ago
Centurion, South Africa Konig Digital LTD Full timePermanent Position: Customer Service Representative Company Overview: Main Steet Digital is a leading digital marketing agency based in Centurion, GP, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. Our team is made up of talented and driven individuals who are passionate about...
-
Customer Service Representative
2 weeks ago
Centurion, Gauteng, South Africa Ampath Full timeJob Title: Customer Service RepresentativeA new opportunity has arisen for a highly skilled and motivated Customer Service Representative to join our team at Ampath in Gauteng.About the Role:We are seeking an exceptional customer service professional to provide outstanding support to our clients. As a key member of our team, you will be responsible for...
-
Customer Service Representative
6 months ago
Centurion, South Africa Hello Group Recruitment Full time**Job Advert Summary**: **Company Description** The Hello Group is dedicated to providing game-changing integrated consumer and business services for migrant and marginalized communities. Our services are designed to be low-cost, easily accessible, and incredibly user-friendly, with technology at the core. By using technology in innovative ways, we aim to...
-
Hastings Customer Service Representative
3 months ago
Centurion, South Africa Hastings Direct Full time**Company Description** OUTsurance Shared Services is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding...
-
Customer Service Representative
2 months ago
Centurion, Gauteng, South Africa WNS Global Services Full timeMain Purpose:The primary objective of this role is to deliver exceptional customer service, ensuring customer satisfaction and loyalty while driving business growth for WNS Global Services. Key responsibilities include:Key Responsibilities:• Investigate, resolve, and process high-volume customer inquiries, providing value at first point of contact.•...
-
Customer Service Representative
1 month ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timePOSITION INFORMATIONJob title:Customer Service AssociateReporting to:National Operations CoordinatorJOB DESCRIPTIONBriefThe Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking...
-
Customer Service Representative
6 months ago
Centurion, South Africa Schweitzer Engineering Laboratories Full time**As a CSR a typical day might include the following**: - Provide world-class customer care to both internal and external customers. - Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications - Communicate to customers and reps on deliverables and resolving of...
-
Customer Service Representative
4 weeks ago
Centurion, Gauteng, South Africa Isilumko Staffing Full timeAre you looking for a challenging role where you can utilize your excellent communication skills to make a real impact? We are seeking a Customer Service Representative to join our team at Isilumko Staffing. In this position, you will be working with short-term insurance clients to provide exceptional customer service, resolve issues efficiently, and build...
-
Customer Service Representative
1 month ago
Centurion, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a talented and ambitious Customer Service Representative to join our client's short-term insurance team in South Africa. As a Lead Warmer / Generator, you will play a crucial role in ensuring excellent communication, attentive listening skills, and driving results-oriented performance.Our ideal candidate is a Matric graduate with a clear...
-
Financial Services Representative
2 weeks ago
Centurion, Gauteng, South Africa iMasFinance Full timeAsset Financing ConsultantWe are seeking a skilled Financial Services Representative to join our team at iMasFinance in Centurion, Gauteng. The ideal candidate will have excellent sales and customer service skills, with a strong background in vehicle and asset financing.About the Role:This is a dynamic opportunity for a results-driven individual to grow...
-
Customer Service Representative
1 month ago
Centurion, Gauteng, South Africa Pro-Match Recruitment Full timeGym Receptionist Job DescriptionAbout the Role:We are seeking a friendly and organized Receptionist to join our gym located in Pierre van Ryneveld. As the first point of contact for our clients, you will provide exceptional customer service and ensure smooth operations at the front desk.Key Responsibilities:Welcoming clients upon arrival and providing...
-
Sales and Service Representative
4 weeks ago
Centurion, Gauteng, South Africa ATripleA Recruitment and Temps Full timeWe are seeking a highly skilled Sales and Service Representative to join our team at A Triple A Recruitment and Temps.Job SummaryThis is an excellent opportunity for a motivated and customer-focused individual to provide exceptional service and sales support to our clients in-store and over the phone.Main Responsibilities:Sales: Meet or exceed sales targets...
-
Customer Experience Ambassador
7 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...
-
Customer Care Administrator
2 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **ompany Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...
-
Customer Service Agent
6 months ago
Centurion, South Africa Believe Resourcing Full time**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...
-
Customer Service Agent
6 months ago
Centurion, South Africa Believe Resourcing Full time**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...
-
Customer Services Manager
6 months ago
Centurion, South Africa Corteva Full time**Description**:** Platform** - Seed, Crop Protection **Scope** - Commercial Unit **Role Intent** This role is a part-time role and is nominated by the Regional EMEA CS leader from the Country CS leader pool in the CU. The purpose of this role is to successfully represent the CS country teams and CS leads at the CU management level and respective...
-
Customer Experience Centre Manager
8 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **(Negotiable)** CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and...
-
Customer Care Administrator
4 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...
-
Customer Experience Ambassador: Medical
4 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...